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City of Santa Ana RFP 17-072 J Statement of Qualifications (Revised 11/g/17) ' o <br />improvements. The SME will also act as the key "solutions architect" for major deliverables, and support <br />the project team in reviewing all deliverables, analyses, actions and outcomes. <br />Robert has over 20 years of experience In Finance, Shared Services and Technology implementations, <br />He has managed multiple shared services transformation projects and has held multiple roles managing <br />shared services operations in the U.S., U.K. and in multiple locations in India. He has leveraged his <br />training and experience in Lean and Six Sigma on multiple occasions, to help organizations optimize and <br />transform their business operations. Prior to his recent assignments, he was the Vice President of <br />Finance for Pinkerton Consulting. Priorto Pinkerton, Robert was the Vice President of Global Operations <br />Finance for Travelport Limited, with responsibilities including the management of company's Indian <br />Shared Service Center, global corporate travel and North American payroll operations. Additionally, as <br />the U.S. Controller for Hewlett-Packard, he held responsibilities for the Project Accounting organization, <br />including business transformation post -merger with Compaq Computer. <br />He is well suited to developing transformation activities, but is comfortable focusing on daily operational <br />issues, managing staff at all levels and ensuring a high level of customer service. Robert holds an MBA <br />with dual concentrations in Finance and Information Technology from Auburn University. <br />Business Process Integration <br />Diana Villages and Christian Wedlock have been assigned as Business Process Integration (BPI) <br />Managers, and Hilda Rivera and Kim Bernal (an Infor Lawson and Lawson BI expert) as BPI Analysts. <br />They will work directly and closely with identified internal resources, bringing a well-rounded background <br />of knowledge and expertise in business processes and technology enabling Implementations gained from <br />hands-on experience with a range of clients. The BPI resources will be responsible for specific <br />deliverables, Including requirements gathering and assessment activities, identification of process <br />improvement opportunities, facilitation of process improvement workshops, and helping to produce the <br />detailed analysis and templates. <br />Business Process Integration Manager Diana Villages <br />Diana has 10 years of experience in leading business process Improvement initiatives with focus on <br />financial processes, operational efficiency, and compliance. Her expertise includes design, <br />implementation and improvement of financial business processes based on best practices and <br />benchmarks as well as training employees on new processes. She has vast experience developing and <br />implementing compliance focused processes and will provide strong leadership to drive the overall <br />success of the project from end-to-end. <br />Business Process Integration Manager Christian Wedlock <br />Christian has over 10 years of experience supporting a wide variety of IT systems in a broad range of <br />industries including Government, non -profits and higher education. He has held key roles on multiple <br />public -sector projects, including the Iowa University System, Lawrence Berkeley National Laboratories, <br />Intericr/Northern Health and the Government of New Brunswick projects. He has managed deployment <br />of multiple software solutions, led numerous initiatives focused on the improvement of internal systems <br />and processes. He is adept at IT business support, training, development and management as well as <br />advising on IT governance. <br />.Business Process Integration Analyst — Hilda Rivera <br />Hilda has over 20 years of experience in assessing and mapping business processes for system <br />integration and enablement, including business process reengineering and management of technology <br />solutions in the public and private sectors. She has been responsible for leading teams In assessing <br />business processes and the implementation of system solutions across Quote to Cash, Procure to Pay, <br />and Human Resources. Most recently, she has been working with UC Davis on the Optimize HR <br />Implementation looking at technology and process improvements for the academic and health campuses. <br />Business Process Integration Analyst — Kim Bernal <br />Kim Bernal is a business process and software applications expert with over 20 years of extensive <br />experience in developing and implementing business intelligence solutions. She has been highly <br />Chazey Partners Revised per email communication request 10/31/17 <br />20A-57 <br />