20A - AA AGMT COST SAVINGS PWA - Laserfiche WebLink

Home Browse Search

CITY OF SANTA ANA REQUEST FOR PROPOSALS FOR BUSINESS PROCESS ASSESSMENT AND IMPLEMENTATION PLAN RFP NO. 17-072 INTRODUCTION / PROJECT DESCRIPTION The City of Santa Ana is requesting proposals from experienced consulting firms to complete a Business Process Assessment and develop an Implementation Plan to improve and streamline operations. In an effort to maintain an unbiased process, proposals will only be accepted from consulting firms where the primary source of revenue does not come from sales and support of the software system recommended as part of this RFP process. In order to ensure the highest quality of the Proposer's responses and facilitate the fair and objective assessment of those responses, this document provides guidance to all of the Proposers regarding scope/requirements for a business process assessment and implementation plan and the format and content requirements for vendor proposal submissions. A detailed Scope of Work is attached herein as Exhibit A. II. PROPOSAL TERMS AND CONDITIONS By submitting a Proposal in response to RFP No. 17-072, the Proposer acknowledges that it has thoroughly examined and accepts the Terms and Conditions of this RFP as described below: A. Examination of RFP 17-072: Proposer represent that it has thoroughly examined and become familiar with the services and responsibilities required under RFP No. 17-072 and that it is capable of effectively and efficiently performing quality work to achieve the City's objectives. Any attachments referenced herein or any interpretations, clarifications or amendments subsequently posted in the relation to this RFP are fully incorporated as part of RFP No. 17-072. B. Execution of Agreement: The City and the selected Proposer will enter into an Agreement similar to that as shown on Exhibit B of this RFP. If a Proposer is unwilling or unable to execute an Agreement within thirty (30) days after being notified of selection under this RFP, the City reserves the right to select the next most qualified Proposer or call for new Proposals, whichever the City deems most appropriate. C. Proposal Validity: Services, pricing and warranties indicated in a respondent's Proposal must be valid for a period of 120 days after the submission of the Proposal. D. Pre -Contractual Expenses: Santa Ana shall not, in any event, be liable for any pre -contractual expenses incurred by Proposers in the preparation of its proposal. E. Joint Offers/Subconsultants: Where two or more Proposers desire to submit a single Proposal in response to this RFP, they should do so on a prime-subconsultant basis. The City intends to contract with a single firm and not with multiple firms doing business as a joint venture. Should the use of subconsultants be offered, the Proposer shall provide the same assurances of competence for the subconsultant plus the demonstrated ability to manage and supervise the subcontracted work. Subconsultants shall not be allowed to further subcontract with others for work under the Agreement. The provisions of the Agreement shall apply to all subconsultants in the same manner City of Santa Ana RFP 17-072 2(f -8