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The Customer will resolve any inconsistencies in the structures prior to providing them to Questica for import to Questica Budget. Where import data meets these requirements, Questica will populate the Questica Budget database within 10 business days of receiving the import workbooks. Data returned to Questica which violates Questica Budget's data integrity rules will extend this timeframe. Integrations "Integration" as used In this Scope of Work refers to the copying of data to and from systems external to Questica Budget.Questica shall be responsible for providing the software interface into Questica Budget (including data transformations as described by The Customer) and the operational infrastructure required to manage the integration. The customer agrees to provide Questica with assistance in understanding the nature and location of the data to be integrated and, where required, create or cause to be created all necessary sources of data including database queries, delimited files, and/or web services. Data elements being copied into Questica will be imported provided that the element can be unambiguously matched to a pre-existing record (for example costing center, fund and GL account). An exception report is provided for data elements which cannot be thus matched. Integrations will not create accounts, or segments of the account, where no such account exists in Questica. While it is likely that Questica can accommodate additional chart of account segments ("chart fields"), and will try to do so, the general ledger integrations are designed to be at the division, department, cost center/project, fund and GL object level. Unless explicitly stated in this Scope of Work, Questica is not obligated to support the integration of additional chart of account segments. Questica shall accommodate reasonable requests for mapping chart fields, to accommodate situations such as legacy account structures, however such mappings are not guaranteed, and complex and arbitrary mappings are not in -scope. Unless specifically listed as a customization, Questica integrations do not include the synchronization of chart of account strings, segments, or combinations; which is to say that the list of funds, GL accounts, costing centers, and projects, etc. is not automatically updated from the general ledger or other external system. Customizations Customizations include custom business rules, modifiers, user interface (grids, forms, etc), non- standard integrations, hand-crafted reports, and ad hoc entities. They are all detailed in section "2.8. Customizations' of this Scope of Work document. Sections prior to "2.8. Customizations" detail the delivery of standard product functionality and services. 2.1. Questica Budget Configuration & Shared Components Implementation Questica will configure production and test versions of Questica In scope Hosting Budget during the implementation period. These will be hosted by Questica for a period not to exceed 6 months from the signing hereof. © Questica Inc. December 11, 2017 Page 13 of 27