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G. REPAIRS AND REPLACEMENT <br />Repair patches larger than a quarter (coin) on any uniform item are not acceptable. Repairs must restore <br />the uniform item to its original design. If repairs cannot be made to meet the patch maximum size <br />requirement, the item must be replaced. Each proposer shall explain in detail their repair and replacement <br />standard. See Section IV (IV.E.8). This standard shall be a major consideration in the selection of a <br />vendor. <br />H. CLEANING <br />All garments shall be laundered and pressed, if needed. Dry cleaning is not acceptable unless necessary to <br />retain flame retardant or water repellant properties, Per Section IV (IV.E.9) proposer must detail cleaning <br />method used and any exceptions to that method. <br />X2111143Chui#0S(0UT419 VW <br />A sample of each rental garment shall be delivered to the City of Santa Ana with the submitted proposal. <br />All samples will be provided to the City at no cost. Mark each uniform sample with the firm's name, <br />address, and item description/number. Upon award of the contract, all proposers will be asked to pick- up <br />their uniform samples or to make arrangements for return of samples at proposer's expense. <br />PERIPHERAL CHARGES <br />All charges, including but not limited to, set-up charges, waste water charges, fuel surcharges, etc., must <br />be provided in the proposal. Wastewater charge, if applicable, must be a fixed rate, based on a specific <br />period of time and not paid separately. Fuel surcharges shall be included in quoted prices and shall not be <br />billed separately. Shipping and handling must be included in the price. Any minimum charges must be <br />disclosed in the proposal. The City of Santa Ana will not be liable for any charge not specified in the <br />proposer's response. <br />K. VACATION CREDIT <br />An annual two (2) week vacation credit shall be given for each employee in one lump sum. <br />L. TRANSITION PLAN <br />The City of Santa Ana's intent is to minimize the time and effort involved in 'fitting employees for <br />uniforms. Each proposer must, in a detailed and thorough manner, describe procedures designed to limit <br />operational impacts. See Secti*n IV (IV.E.10). The successful proposer must be prepared to fulfill the <br />transition plan stated in their proposal should the City of Santa Ana contract with a vendor other than the <br />incumbent, Failure to do so may be cause for immediate termination of the contract. Any transition costs <br />must be so noted and will be considered in the evaluation of the proposals. <br />City of Santa Ana RFP 17-094 <br />Page 16 <br />