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Contractor shall ensure full and satisfactory performance in fulfilling the terms of the Agreement. <br />Interruption or reduction of the normal required service as a result of lack of properly trained <br />personnel, or any reason deemed unsatisfactory by the City, shall be reason for termination of the <br />Agreement, <br />8. Uniformed City of Santa Ana employees engage in a variety of activities that include building <br />maintenance and cleaning, asphalt paving, diesel and gasoline fueling and highway painting. Uniform <br />damage occurs with these types of activities and a reasonable replacement and repair plan shall be <br />detailed as requested in Section IV (IV.E.8). This plan shall be a major consideration in the selection <br />of a vendor. <br />9. Upon request, Contractor shall provide a report of items rented and/or purchased by City. The report <br />of rented items shall be sorted by delivery location, provide an item description, inventory quantity, <br />indicate weekly or bi-weekly service as applicable, and actual inventory on -hand. The report of <br />purchased items shall be sorted by deliver location, provide an item description, quantity purchased, <br />unit price, and total dollars. <br />E. DELIVERY <br />Delivery and pick-up shall be made on the same day(s) of each week at the delivery points specified <br />herein, and all items delivered on those days, at no additional cost to City. Contractor shall strictly adhere <br />to the pick-up and delivery schedule developed with each City location's representative. Delivery <br />locations may be changed at any time at the City's discretion. Contractor shall notify City one week in <br />advance of any requested schedule changes. <br />Locations: <br />• CITY HALL, 20 CIVIC CENTER PLAZA, BASEMENT, 92701 <br />• SANTA ANA ROSS ANNEX, 24 CIVIC CENTER PLAZA, 3RD FLR, 92701 <br />• CITY YARD, 220 S, DAISY AVE. PUBLIC WORKS, 92703, Bldg. A <br />• CITY YARD, 220 S. DAISY AVE. PARKS & RECREATION, 92703, Bldg. A <br />• CITY YARD, 215 S. CENTER ST, FLEET MAINTENANCE, 92703, Bldg. 7 <br />• SANTA ANA ZOO, 1801E. CHESTNUT, CA. 92701 <br />• POLICE DEPT., RECEIVING M-95,60 CIVIC CENTER PLAZA 92703 <br />New items, including replacements, and repairs shall be delivered within fourteen (14) days of receipt of <br />order. <br />City shall furnish only the space necessary to store and place the clean and soiled uniforms and dust <br />control items. Contractor shall provide sufficient size and quantity laundry containers appropriate for <br />soiled items, clean garment lockers, racks and hangers as needed at each location at no additional charge. <br />Contractor shall deliver clean garments once a week, atter the original installation is made, to the delivery <br />points specified. Each of the employee's sets or uniform pieces shall be hung on hangers and shall be <br />secured together for the individual employee and labeled in sequence. <br />F. LOGO/EMBLEM <br />The logo/emblem representing the City of Santa Ana is attached as ATTACHMENT 3: SAMPLE <br />LOGO/EMBLEM. The logo/emblem is blue and yellow with yellow text and shall be sewn over the left <br />shirt pocket on all garments. The patch size will be determined by the City of Santa Ana and coordinated <br />with the vendor after award. <br />ry City of Santa Ana RFP 17-094 <br />Page 15 <br />