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C. Field Survey Data — Non -Residential <br />The Project has identified 1 non-residential occupant that would be displaced. Survey information <br />was obtained from this one business owner. <br />The one business impacted by the Project would be considered a small business. The affected <br />business would require cost-effective medium to small replacement sites, with proximity to <br />existing customer bases. A detailed interview with the business owner is instrumental in <br />identifying suitable replacement sites. <br />Generally, interviews with the business tenants are crucial in addressing various complex <br />relocation issues early in the process, including issues such as identification of trade fixtures and <br />equipment, tenant improvements, personal property/real property issues, and the relocation <br />requirements of various businesses that may become long lead items, such as obtaining special <br />permits or zoning requirements. Such items should be carefully reviewed and planned in <br />coordination with project time frames. <br />The non-residential displacement may be identified as potential candidate for extensive advisory <br />services and relocation assistance. <br />• Arco Gas Station —Gas stations with convenient stores and mechanic services included (i.e. <br />smog check) are historically difficult to relocate, due to the nature of the services provided. <br />Additionally, they usually require busy intersections, pedestrian traffic, visibility, access, <br />and parking. <br />Moving smaller businesses can have a more detrimental effect than moving larger businesses, <br />presumably with larger capital reserves. For this reason, it would be essential to provide timely, <br />viable referrals to replacement sites, with assistance in relocation planning, while simultaneously <br />executing the move carefully and efficiently. Information obtained during the relocation <br />interview process will assist in determining the financial capacity of a business to accomplish a <br />move, and if an advance relocation assistance payment is necessary. <br />Even if a business is relocated as planned, its employees may still encounter challenges with <br />commuting or transportation to the replacement location. Some employees rely on public <br />transportation to commute to and from work and may need to adjust their personal schedules <br />and routines depending upon bus routes and/or schedules to reach the new location. Upon <br />implementation of the Relocation Assistance Program, relocation timing issues and replacement <br />site concerns will be discussed and addressed, as appropriate. The list of affected businesses <br />provided in Table 4 below reflects data gathered from field observations and business interview. <br />Table 4: Affected Non -Residential Uses <br />9 <br />75B-19 <br />