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City of Santa Ana <br />RFP 18-009 <br />Com <br />Temporary Staffing Services HfringNladeHtrtnan' <br />CHECKS <br />restrictions. <br />—BACKGROUND <br />residence not disclosed during the application process. Results are available within minutes <br />when ordered via A -Check Direct- and all information reported is FCRA compliant. Five (5) <br />and 10 year options are also available upon request. <br />National Sex Offender <br />While convictions for sexual offenses will appear upon the criminal record in the county or <br />Registry <br />state where the offense was committed, oftentimes sexual offenders will relocate where their <br />Plus <br />criminal records will not reflect the offense. Information returned from sexual offender <br />registry inquiries may include: name, AKA name, physical characteristics, date of birth, <br />residential address, employer, county, state of conviction, date of conviction, and offense(s). <br />County Civil Records <br />This includes one county, one name search obtained by a court researcher at the county <br />Search <br />courthouse. Information obtained may include plaintiff and defendant's actions and case <br />outcome. <br />Compliance Link Search <br />Comprehensive list of Compliance searches available upon request. <br />Motor Vehicle Records - <br />Depending on state law, this search will reveal a three (3) to five (5) year driving history. <br />Driver's Report <br />Reported information will include type of license, any violations, disciplinary actions, <br />Basic <br />convictions, issue date, expiration date, revocations, suspensions, accidents, status and <br />In addition to the AppleCore Assessment series, we extensively test candidates on their software proficiency, <br />particularly important in today's high-tech work environment. Using the sophisticated evaluation and training <br />system of Provelt!, AppleOne's branch staff ensures that candidates possess the necessary skills for exceptional <br />performance. The Provelt! tests provide the highest quality performance- based testing on virtually all of today's <br />top office software, so we may ascertain each candidate's level of proficiency on Windows as well as Macintosh <br />operating systems. As new software is introduced to the workplace, all AppleOne candidates are encouraged to <br />Use ordisclosure of data contained on this sheetis subject to the restriction on the title page of this proposal. <br />28 February 2018 AppleOne Response to RFP 718-009 P a g e 122 <br />251-59 <br />restrictions. <br />Professional Reference <br />A-Checkwill verify a professional reference by seeking answers to predetermined questions <br />including information on communication skills, work attitude, professionalism and punctuality. <br />This information will be obtained through a phone interview with a former supervisor or <br />personnel department. <br />Employment Verification— <br />Contact up to three (3) times daily, will be made for up to three <br />Plus <br />(3) Days. Documentation will be requested from the applicant for any verifications of <br />employment not obtained. <br />A -Check will verify present or past employment to include position(s) held, dates of <br />employment, salary, confirmation of specific job duties, reason for leaving, eligibility for re- <br />hire, and overall job performance. Information will be obtained through phone interviews <br />with former supervisor or personnel department. Pricing is per individual screened. <br />"Additional fee may apply if previous employer charges o fee for release information or uses <br />a records clearinghouse. <br />Education Verification— <br />Contact up to three times daily, will be made for up to three (3) Days. <br />Basic <br />This search verifies Colleges/Universities attended with dates of enrollment, Major/Degrees <br />obtained, Grade Point Average, and professional certification. Pricing is per individual <br />screened. <br />"Additional fee if transcripts are requested. Additional fee may apply if educational <br />institution requires use of a records clearinghouse. <br />Professional License <br />This search verifies a professional license or professional certification. Additional fee if <br />Verification <br />transcripts are requested or if educational institution/licensing body requires use of a records <br />clearinghouse. <br />Credit Report <br />This report provides information into a person's financial background. It also provides present <br />and past addresses, current and past employers, and verifies and identifies users of the social <br />security number provided. <br />Social Security Trace <br />This search verifies the Social Security number provided is valid, the person/people associated <br />with the number, current and past addresses, and current and past employers. <br />3. Explain your agency's verification of typing speed, testing for bilingual and MS Office abilities — how are <br />these verified and tested by the agency? <br />In addition to the AppleCore Assessment series, we extensively test candidates on their software proficiency, <br />particularly important in today's high-tech work environment. Using the sophisticated evaluation and training <br />system of Provelt!, AppleOne's branch staff ensures that candidates possess the necessary skills for exceptional <br />performance. The Provelt! tests provide the highest quality performance- based testing on virtually all of today's <br />top office software, so we may ascertain each candidate's level of proficiency on Windows as well as Macintosh <br />operating systems. As new software is introduced to the workplace, all AppleOne candidates are encouraged to <br />Use ordisclosure of data contained on this sheetis subject to the restriction on the title page of this proposal. <br />28 February 2018 AppleOne Response to RFP 718-009 P a g e 122 <br />251-59 <br />