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City of Santa Ana �� Apple®ne <br />RFP 18-009 1"� i'� <br />Temporary Staffing Services Hiring Made Haman' <br />enhance their skills using the Provelt! tutorial programs. Prior to assignment, AppleOne can test contractors on <br />over 250 applications across several disciplines, with customized training and evaluation programs that simulate <br />the work to be performed at locations within the City. Available tests and training include: <br />Administrative/Clerical The Provelt! testing allows in-depth evaluation of the various skill sets required for <br />administrative and clerical candidates. Test titles include: <br />Writing <br />)mer Service Mindset Survey <br />Entry 10 Key <br />Etiquette <br />as a Second Language <br />Filing by Name <br />Following Verbal Instructions [audio] <br />Following Written Instructions <br />Healthcare Benefits Knowledge <br />Human Resources Basics <br />Human Resources Benefits Knowledge <br />Internet Basics <br />Internet Research Skills <br />Interviewing and Hiring Concepts <br />Listening Skills [audio] <br />Macintosh Basics OS 9 <br />Mailroom Management Skills <br />Marketing Fundamentals <br />Matching (Alphanumeric, Numeric, Images) <br />Math Word Problems <br />Windows <br />Microsoft Internet Explorer <br />Microsoft Office Suite <br />Proofreader Marks <br />Punctuation <br />Reading Comprehension <br />Recruiting Fundamentals <br />Sales Concepts <br />SAS 9 - Data Analyst <br />Shorthand <br />Software Quality Assurance <br />Software Testing <br />Spanish Basic Office Skills <br />Spanish Basic Reading Comprehension <br />Spanish Office Grammar and Spelling <br />Spanish Typing - General <br />Spanish -English Bilingual <br />Technical Terminology <br />Translation Sample - English to Spanish <br />Translation Sample - Spanish to English <br />Typing - General <br />Vocabulary <br />Writing Sample (letters, etc.) <br />AppleOne can also evaluate bilingual candidates in their respective languages through the Provelt! Testing <br />suites. Currently, Provelt! tests are immediately available in Spanish, French, German and Portuguese; tests in <br />additional languages can be provided with sufficient notice. <br />4. Description of the benefits paid to temporary staff employees; list out by line if agency pays for this benefit <br />or temp staff pays for the benefit including timeline of employment to receive benefit. <br />AppleOne provides numerous benefits and incentives to its temporary employees. Upon becoming an AppleOne <br />temporary associate, the individual is given information regarding medical, dental, and vision coverage. There <br />are no conditions barring temporary personnel from taking advantage of these benefits afterthe first payroll <br />period. These include a 401(k) plan, comprehensive medical benefits, bonus and incentive programs, and <br />continuing education opportunities. In addition, AppleOne will work with the City to customize a benefits and <br />incentive program according to the City's requirements. Following are some of the components of the benefits <br />and incentives that are offered to AppleOne temporary personnel. Details of actual benefits and incentives <br />utilized are determined during the contract/implementation phase. <br />Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. <br />28 February 2018 AppleOne Response to RFP #18-009 P a g e 123 <br />251-60 <br />