25E - AGMT - ON-CALL ENGINEERING SRVS

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Our QA/QC program sets a procedure that ensures deliverables for both options A and B meet your expectations. As an ISO 9001:2015 compliant firm, the Quality Management Program serves as the foundation for continuous Improvement 10 all aspects of our work. For our staff Quality Assurance is mom than just a program that ensures proper intermil review and documentation. it is a frame of mine with whlch we appmach our work. The procedure will be(p us deliverhlgh quality plant at 30%, 60%, and final submittal. Our quality assurance program comprises all activities necessary to ensure thatprolocts perform. according to expectations. TheOAprogrom ' placesemphaslsonplanningcontrol,liestgncontrol,computerserhampontrolAndrecords.WeinstitutonurOApmgramthtooghearlyinvoivnment of experionced members, This process begfas wit', our proposal, is formalized by project look oft laid continues through project closeout via Our coordination. TheprogrorhWill.sn8ufethetanaeoeptablofovetoftivality}sAchievedandhishitaltiedin,o6chdesign. We are proposing a ilii;hiy-specialized team of registered professionals with a history of delivering on similar projects. Ateam with a bench strangth unmatched in the industry. Our project manager will be assisted by theprineipai•in-chargeand supported bykoypersonnel, Thu stall we are committing is organized so that redundont leadership is available In critical aspects of design. Ourteom offers Additional value because itwj(i rigorously analyza a design it provide sustainable cost effoGtivo.sdlutioas. AQVANGEDESIGN --Te affoctively.Ihi orpomte advanea ihnovafive dsigns Into projects, O lshhperativa to select a team thatiMs baeh'praparyr prepared. Our team approach will explore dosigh from all sides, meet,challenges from now angles, and kelp uncover persptrotivos.that are etea overlooked. Our design process is loteractive andrespopsive. iteagegos all stakeholders relevant to the success of the projeo#. Wehave assert. ad. the righttoomI At proposal stage overall project direction ts.dotermfned, the stratpgyfor project 1s specified, and general Methodology Is developed. Milestones Am sef with measurable tinrefines for checking progress on budget and scope completion. After award, our project manager prepares a project :specific Work Plan. The ProjectWorli 1pnadds :detail totheproposal scope ofwork,identifiesthoprojectteameasigpmentsand resporisibiitties,the t projectbddgatandsohodule,andiflfo7matlodragardJdg4asighcriteria,Inputsandconstraintsforlheproject.ThePlanhlsdspliolfiegtinrgoV 61ng design codes, guidolines and CAO standards. Work Breakdown Structure - Hultt-2ollars will develop a Work breakdown Structure (WBS) that identifies specific tasks needed to accomplish the proposed scope of services. Wo will determine the level of effort required! for each discipline to complete each task undarlhe WBS. This effort is used to establish the proposed coMponsation for the project and helps overcome potential budget challenges. DefAlledProloot Schedule— Several characteristics comprise our approach to developing and maintaining a realistic schedule. Thisstortswith participation of the entire project team. It Is Imperative that the schedule be sensitive to the demands Of every discipline and client review periods. Aschedule must account,for stakeholder considerations end Include time contingenciesfor resolving unforeseen variables. Our PM is assigned the respensiblli#y of doveioping and tracking the project schedule. QurWBS format Allows our PM to review budgets against associated milestones. We require that the PM update the Principal with project progress weekly. This results In a sense of urgencythat will benefit each project. Quality project delivery can be impacted by many things. However, there are five areas that will demand cur focus. We will design both projects A and B as the City intended to design them. This will he accomplished by listening and clearly understanding your expectations. We will confirm our understanding In our negotiated scope and verify that we are on track by conducting design review meetings on a regular basis from planning through final design, » We will design both projects A and B as the City intended to design them. This will be accomplished by listening and clearly understanding yout expectations, We will confirm our understanding In our flagellated scope and verify that we are on track by conducting :design review meetings on a regular basis from planning through final design. u We will meet with sub -consultants to ensure their scope is completo, t tUH !—ZOLM City of Santa Ana Civil Engineering Services: RPP 17-083 T 25E-277