|
9ftective Communication; Through effectIve commufflostlon we plan to thoroughly understand your vision and
<br />Implement the Innovative and cost-effective solutions that ourtoom Is known for, Effective communication begins with
<br />listening to your CIty`G Ideas, concerns, and goals for Its projects, Making certain that our team and your staff are on the
<br />same paga'throuOhout each project will help avoid or milloato potential problems that may arise. Successful techniques
<br />may Include monthly Progress Development Team meo1In9slPD7) and bl-ww�ly progress roporta,regulor conference
<br />calls -to. keep you abroost of critical Issues, and ongoing electronic communications amongst oil members of the project
<br />loom, whIO may Include a ftp site dedicated to the project,
<br />Responsiveness and Cost-Effectivo filolutions: Responsiveness is much more than proximity or distance from our
<br />office to your office (11.fi.mflos,,qnd about 10 m1nutes),responsIveriesi Is providing y om wit h Information onshod notice,
<br />We promptly returning phone calis and meeting the clients needs; and this is where Kimley-Hom exoel% We strive to
<br />put our clleiWs needs first. We strongly believe that Klmlay-Horn'soonfinuthy success rests on Me strengths of
<br />out day-to-daymanagerriont,, vision for the firm, emphasis on quality, and rosponolveness toyou, our client We
<br />have worked with many public agency on -call Contracts, and we understand the Importance of providing cost effective
<br />solutions It, the as, ly stages of daislign for the City's future projects. We emphasl7o project management using bi-monthly
<br />offort repoo that give our project managers up-lo,dote staffing.and expense information related to. their projects. This
<br />Information enables them to continuously moriltor he status of projactmst, cost control effectivenessi, and, schedule,
<br />Schedule Adherence! Meeting schedules and budgets 18,a high priority for Kimley-Ho.m. Critical elements In maintaining
<br />schedules and achieving worl�Vals Include a clear definition of the responsibilities of team members and ongoing
<br />Communication ofprQJ6ct needs, We are well sqlted to manage and administer upcoming projects for the City, and are
<br />prepared to commit the necessary resources so projects are completed within your firriskame and budget.
<br />On the rare occasion that a project requires a schedule correction due to a delay on KimleymHom's pad, we utilize an
<br />aggressive system with regional support to quickly got the project backen track and avoid Impacts to our clients overall
<br />project schedule, This Includes the Involvement of regional management to commit additional resources from within the
<br />office and from around the Urm If necessary, Once the correction Is made, follow-ups are performed by all team members
<br />Involved to. make sure the project remains on schedule at no additional cost to the City, During thI5 process, the project
<br />manager and key roglonal team members work closely with City personnel to conflrm doliverables meet the CIty's
<br />expectations included within our scope of work.
<br />Community Engagement: Community engagement. at various points during the project allow participants to voice
<br />their opinion on the design process, The Klmley-Hom team believes outreach materials (Including, but not limited to,
<br />presentations, graphics, and exhibits) required for community engagement activities must be created In a meaningful
<br />and strategic way, All community engagement activities will be tum-key (I,o. we will provide set-up/breakdown, matorlalsi
<br />supplies, easels, refreshments, etc.), allowing City staff to focus on the Issues, not logistics. Klmley-Hom Mi I provide
<br />outreach collateral such as flyers, and press releases prior to community engagement activities and Coordinate with
<br />the City's public Inforimation officer, In order to optimally engage public stakeholders, the Kimley-Horn team Will provide
<br />translation headsets and SpAnIsWpeaking engineers at each public Informational meeting. Kimley-Horn staff members
<br />have a track record of successful and informative community events and we will apply the beat elements of these to each
<br />on -call project.
<br />KidepMorn 10 TROO17025,171 City of SantR ARO
<br />25E-25
<br />0
<br />G
<br />01
<br />, T 1
<br />
|