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MCALL ENQINEEnINQ sEnVICas Walar f{wtroUs — Option A Another important communication link will be our e-mail system. We are proposing to use e-mail to keep the City aware of the status of the project, Every two weeks, Tetra Tech will prepare a brief (one or two paragraphs or bullet Items) e-mail summarizing the following; activities completed in the previous two weeks; the activities planned for the upcoming two weeks; any critical decisions that need to be made; and schedule of upcoming events/meetings. In addition, each month we will prepare a project status report containing the following; summary of completion of tasks; description of key issues/ooncerns which have surfaced along with proposed options and solutions; status of action items; and a project status summary report showing current schedule and budget status. Communications The key to any successful project is good communication, As our project partner, we propose to Involve City staff In open, honest communioations-from the very start of the project, Our communications Will include. bl-weekly e-mail reports; monthly reports, invoices and schedule updates; regular meetings with City staff; and project dooumenlation available upon request. All Information can be provided electronically via e-mail or through a website portal, At each meeting our team will have our Project Manager and key design staff.present to facilitate the discussion. We encourage the City to have at least our representative from Engineering and one from Water Resources present at each meeting, However, we welcome as many City staff who have Ideas and input on the project to attend our progress meetings, Quality Control Our team clearly understands the importance of ensuring the City receives a quality product, We have assigned a QA/QC Manager, Mr. Mark Bush to ensure that all are the project goals are met. A detailed Quality Control/Quality Assurance Plan will be prepared and submitted for review, This plan establishes lines of communications and procedures for ensuring quality during all phases of the project's design and construction; In keeping with our open communications policy, all of our Quality Control documents will be made available to the City, Information Including design reviews, responses to comments and redilne plans can be provided in either hard copy or electronically upon request from the City. Since the RFP did not have a detailed scope of work, Tetra Tech will use the recent Well No. 32 and Well No. 29 Rehabilitation HFP's scope of work as the basis. Due to proposal page Iflrlitation, we are only summarizing the scope of work included in those RFPs. Task 1: General Administration and Meetings - Tetra Tech and the City of Santa Ana will meet six (6) times: look -off meeting; preliminary well rehabilitation meeting; basis of design meeting; 30%, 60%, and final design submittal meetings, Tetra Tech will prepare the agendas, meeting minutes, and distribute the minutes to all attending or as required, Tetra Tech will prepare a detailed project management plan and project schedule. In addition, Tetra Tech will prepare and implement a QA/QC Plan. For the sample project, Tetra Tech has also assumed that four (4) meetings will be required with the City Public Works; Building, Electrical, Traffic Departments; City of Santa Ana Police Department; Orange County Fire Authority; SCE; other utility companies; as necessary or requested by the City, 01tV of Santa Ana , 12 - TETRA TECH