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Proposal to the City of Santa Anal Confidential Association of Santa Ana <br />Compensation Study <br />0 Spherlon, Recruitment & Stafffing Branch —Ontario, CA <br />On -Premise Manager, Executive responsibilities over staffing the United Parcel Service <br />(UPS) with a contingent workforce for the South East California District, including the <br />management of one On -Premise Supervisor and three recruiters responsible for <br />candidate sourcing for light industrial employees. Co -managed 300 contingent workers <br />at UPS's distribution center while overseeing the staffers' operational performance, <br />Key accomplishments: <br />■ Managed and Increased profitability of a a4M account by customer satisfaction <br />and maximizing business development opportunities, <br />■ Successfully filled high volume season al-requlsitions within three days of request. <br />■ Collaborated with UPS executives to provide flexible and reliable staffing in a <br />challenging work environment and recruiting climate. <br />■ Prepared and presented quarterly business reviews on employees' overall <br />performance as it related to UPS's business goals, <br />On -Premise Supervisor, Supervisory responsibilities over 300 Spherion employees <br />working at the UPS facility throughout their 24-hour operation, Accountable for <br />operational performance, performance evaluations, misconduct investigations, <br />employee and customer satisfaction, co -employment issues, workers' compensation <br />claims, and OSHA training/orientation, <br />Key accomplishments: <br />■ Utilized appraisals, recognition and focus meetings to increase line productivity, <br />■ Counseled and motivated employees on the importance of work performance <br />resulting in higher dally attendance. <br />■ Tracked and decreased workers' compensation claims through safety awareness, <br />Professional Affiliations <br />■ Member of the California Public Employers Labor Relations Association (CALPELRA) <br />Education <br />■ B.S., Chemistry, California State Polytechnic University, Pomona, CA <br />ab84FT. <br />CPS HRi =CONSLJLTING r•'age I 11 <br />