CARE AMBULANCE SERVICES, INC. (2)

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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES CITY OF SANTA ANA Capabilities to Respond to Terrorist Threats or Disasters Care Ambulance Service is recognized as an ambulance service leader in disaster preparedness. On a county -wide level, Care Ambulance has taken a leadership position in developing standardized training for an operational response to acts of terrorism or natural disasters. We have created a master mutual -aid agreement with other Orange County ambulance providers and serve as an Emergency Regional Transportation Coordination Center. Vehicles and Vehicle Maintenance Care's established preventative and regular maintenance program exceeds manufacturer and CAAS standards. Our maintenance program ensures the highest quality equipment is available twenty-four (24) hours a day, seven (7) days a week. Mutual -Aid Providers Care Ambulance has an established and extensive network of mutual -aid partners. Care and our mutual -aid providers have worked together for years to deliver effective emergency ambulance services. These are not new relationships but long-term commitments from well-established ambulance service providers. Interagency Partnership Care believes the provision of high-quality emergency and non -emergency transportation services begins with a strong agency partnership. We are committed to working with the City of Santa Ana and OCFA to partner on issues related to EMS and health care services. What is important to you is important to us. We believe that our Proposal meets or exceeds all the standards specified in the Request for Proposal. Care Ambulance has the equipment, personnel, management talent and, most of all, the desire to continue providing the highest quality emergency ambulance services to the City of Santa Ana. Please don't hesitate to reach out to me for any clarifications or additional information. Sincerely, Troy M. Hagen, CEO RFP # 18-059 — CARE AMBULANCE SERVICE 4