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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES <br />CITY OF SANTA ANA <br />submit a driving record from the state in which the applicant is currently licensed. Any <br />candidate with a poor driving history is not considered for employment. <br />Criminal History & Background Investigation: Care Ambulance uses the services of a <br />retired police officer and currently licensed private investigator to conduct a thorough <br />background investigation for prospective EMT employees. This includes a complete <br />criminal history check, DMV search, reference check with former employers, social <br />security check and credit history check. <br />• Oral Interview: Qualified candidates are invited to an oral interview conducted by our <br />Operations Managers and Field Training Officers. The candidate's prior work history, <br />goals and EMT knowledge are reviewed. <br />Strength & Flexibility Testing: Strength and flexibility testing is conducted by a licensed <br />physical therapist. The test is done to simulate the physical strength necessary for the <br />position, flexibility, and use of proper lifting techniques. <br />Physical Exam & Drug Testing: The final step in the process is a pre -placement medical <br />examination, including a personal health history, vision testing, hearing tests, <br />musculoskeletal evaluation, spinal x-ray and urinalysis drug screening. <br />Orientation <br />New employees' most crucial learning takes place during the formal training process, including <br />development of good work habits. As such, Care Ambulance provides a minimum of 124 <br />training hours in a structured and rigid training format. Orientation begins on the first day of <br />employment, and ends when scheduled, without interruption. The orientation program is <br />taught by our Field Training Officers who maintain written documentation throughout the <br />process. The program begins with a 80 -hour classroom and didactic program, including a <br />general overview, OSHA requirements and Policy Manual Review. <br />During the next phase, the new employee is assigned to a Field Training Officer and rides as a <br />third person ride -along in an ambulance. Basic skills are reviewed and tested. Training is <br />continued until the EMT is able to function as a primary partner. <br />The final phase of Care's orientation program is our in-house comprehensive emergency vehicle <br />driver training program. We present the "Emergency Vehicle Operators Course National <br />Standard Curriculum" and "Coaching the Emergency Vehicle Operators" courses. These <br />programs provide the necessary classroom instruction, competency field training, and testing <br />for new and existing drivers. Our program verifies proficiency in the understanding of <br />emergency vehicle driving, as well as the practical application of that knowledge. <br />RFP 9 18-059 — CARE AMBULANCE SERVICE 26 <br />