CARE AMBULANCE SERVICES, INC. (2)

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Phase 0 (zero) Is the time between the conditional job offer and the employee starting the new hire orientation academy. Certain prerequisites are necessary for the trainee to begin prior to their first day in the academy. These are requirements of federal, state, or local government and must be completed before the trainee is eligible to work in the field, Care expects these requirements to be completed prior to starting the academy and .is considered part of the conditions for employment. Phase ti includes ICS 100, ICS 200, IS 700 and 1S 800. These courses can be found at FEMA.gov. In addition to the FEMA courses, employees will be required to complete their LA County accreditation class. The employee must aiso have an Ambulance Driver's License issued by the State of CA. It is expected the Ambulance Driver's License will be obtained prior to Day 1 of the academy. If the employee experiences delays in processing by the DMV, the employee can complete Phase 1 and Phase 2 of the FTEP, but cannot complete Phase 3 until the Ambulance Drivers License is submitted to Care Ambulance. The trainee will complete all courses and submit proof of the completed classes on day 1 of the academy. Phase 1 Phase 1 (one) is the new hire orientation/academy. The goat of the academy is to cover the didactic material and physical skills necessary to be successful in the field as an EMS provider for Care Ambulance. The academy will include classroom, ePCR computer skills lab, clinical operational skills labs, and driver training. Trainees will complete Phase 1 when they successfully pass the academy exit exam. The exam will test familiarity with the content of the academy. If the trainee fails the exam, remedial training may be offered at the discretion of the Training Manager and the opportunity to retest. The orientation/academy program is taught by our Training Managers with the assistance of the Training Supervisors who maintains written documentation throughout the process. The Training Supervisors report to the Training Manager who oversees the Training Department. The following is an overview of the areas that are covered in Phase 1 (one) is the new hire orientation/academy: • Company Overview and introductions • Care Ambulance Service HIPAA Policy, Feick USA Corporate Ethics & Compliance Program and Falck USA Employee Handbook • Personnel Files (sign required forms and review job description) • Customer Service • Patient Lifting and Movement • Gurney Operations • Equipment Familiarization • Radio Procedures • Assisting the Paramedic • Patient Restraints • CPR/AED • Mapping (Thomas Bros, & District Maps) Orange, Los Angeles and Riverside Counties • Quality Improvement 14