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additional evaluation. If it is determined the trainee Is not responsive to training, the <br />trainee will be terminated from the program after consultation and approval from HIR and <br />a Care Ambulance Director. If the trainee has successfully completed all aspects of the <br />program, he or she will be released from the FTEP program and able to work without <br />restriction. The employee will complete a full FTEP evaluation used for quality <br />improvement <br />Continuing Education Programs <br />Care Ambulance is approved by the Orange County LEMSA to provide continuing <br />education for medical professionals In California and award state -recognized continuing <br />education hours. <br />Care Ambulance Service has always had a commitment to and a reputation for service <br />excellence. This well deserved reputation can be attributed to the Care Ambulance <br />philosophy that employees are our most important asset. We treat employees as <br />valuable customers and give them the tools to be successful. These tools include <br />training and education, and equip the employee to provide exceptional service to <br />external customers. <br />Care Ambulance provides continuing education through a variety of venues, described <br />in detail below <br />• Annual Mandatory Training <br />• On -Line Education <br />• In -House Training <br />• Tailboard Training <br />• Classes on Various Topics <br />• Field Training Officer Meetings <br />• Conference Attendance <br />• Management Development <br />• Annual Mandatory Training <br />Annual Mandatory Training Is a requirement for all field employees. Topics such as <br />Blood and Airborne Pathogens, Emergency Vehicle Operations, Customer Service, <br />Incident Command System, Hazardous Materials, and Patient Care Documentation are <br />covered. Topics that are discussed in the QI Committee or the TAG are also instructed <br />during this time, Continuing Education credit is given for those subjects that meet the <br />criteria for CE approval. <br />On -Line Education <br />Care Ambulance pays for every field employee to be enrolled in the Virtual Solutions <br />Manager (CE Medic) on-line education program. The program is explained to <br />employees in the New Employee Orientation. Each employee is given their personal <br />password to access the program. <br />In -House Training <br />There are times when training and education Is facilitated in-house by outside providers. <br />Examples of this are Incident Command System 200 and 300, EMS Basic Supervisory <br />16 <br />