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customers are billed bi-monthly based on the eight meter read cycles. Meters are read again if there is a customer complaint after billing in order to identify the issue. The billing system currently used by the City is enQuesta. With the smart water metering technology, the City aims to acquire the foundation to assess and redesign its services delivery models, improve business processes, and transform itself into a leading water utility that provides enhanced usage information to the customers. The AMI system will require the procurement of new meters, communication modules to upgrade some of the meters, installation of a radio frequency (RF) network, an AMI software head end system (HES), a meter data management system (MDMS) to store meter reads and a customer portal to provide data to customers. The MDMS will provide data to the existing billing system. The City intends to host the AMI HES, MDMS and customer portal solution. The AMI RF network will be owned and managed by the City or a third party. Description of Work: The AMI Consultant will assist the City in developing the more detailed strategies, design, and plans for AMI as well as support the project management and implementation including field deployment of AMI assets and systems integration phases. The AMI Consultant will also assist the City in developing detailed requirements documentation to support the procurements. The AMI Consultant will be required to prepare a request for proposal (RFP) for the procurement of an AMI vendor and installer. The City has created and engaged an AMI stakeholder committee (Committee) composed of representatives from various functions throughout the City organization. The Committee will act as a conduit to provide information to the AMI Consultant through the City -assigned AMI Project Manager. The Committee members will communicate to their respective work groups. The AMI Consultant will work with the City -assigned AMI Project Manager on developing detailed strategy, design, and plans for AMI as well as on supporting the project management and implementation. Understanding and Approach The AMI Consultant will communicate with assigned City staff and Committee members and provide recommendations regarding all aspects of the AMI described below. The AMI Consultant will also ensure that the decisions are incorporated in the solicitation (RFP) for a qualified vendor to provide and install an AMI system for water utilities. The aspects listed below are areas of concern identified by Committee members and shall be addressed by the AMI Consultant in the form of an implementation plan prior to the solicitation for a qualified AMI vendor. The AMI Consultant should demonstrate qualifications in all of the listed aspects and propose an approach to tackle all aspects of an AMI system for water utilities. At the conclusion of the implementation plan, the AMI Consultant shall prepare an RFP and assist the City's project manager in addressing any vendor requests for information as well as assist in the evaluation of proposals. The AMI Consultant will not be allowed to submit a proposal as an AMI vendor for the AMI installation. Once an AMI vendor is selected and a contract award made, the AMI Consultant will act as the City's project manager during the installation and implementation period. City of Santa Ana RFP 18-064 14$ 8