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Trainer/Coaches <br />Our trainer/coaches are Business Professionals who have real world <br />business experience. They undergo a minimum of 150 hours of in-house <br />development before they are certified as a Carnegie trainer. our <br />trainer development process is ISO 9001:2015 accredited and our <br />trainers must meet the standards of our trainer quality index and re - <br />qualify annually. This means that the trainers coaching your people <br />have attained the highest level of quality in the industry. <br />What do Dale Carnegie Training customers say? <br />"I am more effective when meeting with customers and representing <br />Oracle in public forums." <br />- Wendy Jeansonne, Vice President, Oracle Corporation's IBM Products <br />Division <br />"We've used Dale Carnegie from the first day we started this program, <br />and we're still using them. This should tell you that we believe in <br />it . ,. <br />-George Little, President, HDR Engineering, Inc. <br />Page 517 <br />