3 - COMBINED PUBLIC COMMENTS_923 N SANTIAGO STREET

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CITY OF SANTA ANA 20 Civic Center Plaza Santa Ana, CA. 92702 August 20, 2019 Sarah Bernal Recording Secretary 20 Civic Center Plaza Santa Ana, CA. 92702 REF: Planning Commission Project Applicant: Depot at Santiago, LP Dear Ms. Bernal, My name is Diana Hoff and I live at Depot Apartments. Back on March 5, 2019 we the residents at Depot apartments sent a community letter to the owner of the place stressing about the problems we have with the laundry room being public and we never got back an answer from the owner. One of the many issues that it causes a lot of stress on me not being able to do my laundry due to the fact that the laundry room is always busy and brings all kind of people that makes that laundry room a health and safety risk and hazard, this restricts my privacy and quite enjoyment of a clean and safe laundry room. I have asked the landlord to make our laundry room safe, clean and private for the residents only. I have some examples and pictures that I will attached with this letter for you to see that our laundry room is unsafe and health risk for myself and the other residents at Depot. 1. I have found fecal matter in the machines. 2. All kinds of food 3. Unsafe materials, like needles, forks, dirty papers, dirty clothes with fecal matter, etc. 4. The machines are always dirty, the machines won’t work These are the few samples of what is going on in our laundry room. I moved at Depot Apt on April 13, 2018. When the laundry room was first open I was told by management, the laundry room it was going to be private, for residents only. But that was not the case, a few months later the landlord made it public. Creating lots of problems with non - residents that came and washed tons of clothes, preventing us from doing our laundry and