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APPENDIX ATTACHMENT I — SCOPE OF WORK b, Personnel The Contractor warrants that all persons employed to provide service under this contract have satisfactory past work- records indicating their ability to accept the kind of responsibility required under this contract.Contractor shalt provide personnel that has been trained for performance of the specified services. Contractor must provide supervision of personnel at all times. Supervisors must speak English and have been trained in supervision as well as in providing janitorial services. Contractor shall provide the City's Contract Administrator or their authorized representative an accurate list of all employees who have any relationship to work performed within the scope of this contract, prior to an employee starting work on City property, Charges to the list shall be reported in writing to the Contract Administrator or his/her authorized representative within one working day. Employees terminated by the Contractor shall be reported the same day to the Contract Administrator or their authorized representative. If a Contractor's employee is terminated after normal business hours, the next business morning is acceptable. Contractor personnel shall not be assisted nor accompanied by any individual that is not an employee of the Contractor while performing duties related to the contract. This includes, but is not limited to friends, children and/or other relatives. Employees of the Contractor that violate this stipulation shall be deemed objectionable to the City and shall not be allowed to work in City facilities. Contractor must not allow its personnel to enter the City promises while under the influence of drugs, alcohol, nor use or possess drugs or alcohol while on City premises and performing services under this contract. Should any Contractor employee be deemed Unacceptable to the City for any reason, City may notify Contractor and request the removal of the personrict involved and replacement must be provided, The City shall have the right to require the removal and replacement of Contractor's personnel under the awarded contract, The City shall notify the contractor in writing of such action. The City is not required to provide any reason, rationale or additional factual infbrination, if it elects to request any specific employee be removed frorn performing services under rho awarded contract, The Contractor shall ensure sufficient staffing levels to provide the services described herein. Should Contractor personnel fail to report for this or her shift, the Contractor must provide a replacement within, two hours. Criminal Background Certification: Contractor certifies that all employees working on this contract have had a criminal background check at Contractor's cost and that. said employees are clear of any sexual and drug -related convictions. Contractor further certifies that all employees hired by Contractor or Subcontractor shall be free from any felony convictions, City reserves the right to require Contractor to pay fingerprinting fees for personnel assigned to work in sensitive areas. Standards of Conduct: Contractor's personnel shall be courteous and maintain good working relationships with all stakeholders, state or outside agencies, other team members and staff within City of Santa Ana RFP 13-074 Attachment 1 (Page 2 of 7) 25B-14