25B - AMBULANCE & PARAMEDIC COLLECTIONS SERVICES

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City of Santa Ana process may contact PlanetBids at (818) 992-1771. Questions of an operational nature may be directed to the City's assigned Project Manager. Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of assistance, or assurance that any given problem will be resolved by the bid submission deadline. A signed original proposal, plus (5) hard copies (bound), and one electronic copy on a flash drive must be received by the City of Santa Ana, Purchasing Division no later than the due date and time. Proposals must be date and time stamped by the City of Santa Ana Purchasing Division on time by the 3:00 P.M. (PST) Submission Due Date in order to be considered. Proposals shall NOT be mailed or sent via telegraphic, electronic or facsimile means. All notifications, updates and addenda will be posted online on PlanetBids at https://www.planetbids.com/portal/portal.cfm?CompanvlD=20137. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. Failure to respond to required updates may result in a determination of a nonresponsive proposal. 2.1 COMMUNICATION / CONTACT WITH CITY STAFF: Unless otherwise authorized herein, Proposers who are considering submitting a proposal in response to this RFP, or who submit a proposal in response to this RFP, are only to communicate with the assigned City Buyer, and no other City staff about this RFP from the date this RFP is issued until a proposal is submitted. The assigned City Buyer will provide all official communication concerning this RFP in writing via the City's Bid Management System, PlanetBids. General questions regarding this RFP may be directed to the following designated City personnel via the City's assigned Buyer utilizing the City's PlanetBids system: City of Santa Ana Page 17 Ambulance & Paramedic and Collection Services Request for Proposals: # 19-083 September 13, 2019 25B-30