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Key Features of Capricorn Customer Portal for Utilities <br />Utility CIS Portal Module <br />The Utility CIS Portal offers many fantastic features and inquiries for residential and commercial <br />customers, including: <br />❑ Rich Dashboard interface with the following features and widgets: <br />o Current Account title bar showing accounts linked to the user profile <br />o Expanding linked accounts panel with configurable details including Account Nickname, <br />Service Address, Current Balance, and more. <br />o Account Details widget with past due alerts, nickname, credit rating, account owner, <br />address, balances, discounts, pay plan, and more optional configurable details. <br />o My Current Bill widget with current balance and due date, pre -authorized pay alerts, <br />view current bill PDF, pay bill, payment extension requests, budget billing, current bill <br />details by service. <br />o My Alerts widget showing current active alerts based on customer settings and services <br />including Bill/Usage Thresholds, High Usage / Leak Detection, Outages and other <br />configurable options. <br />o My Smart Meter Activity widget with Last Bill, Current Bill and Predicted Bill statistics. <br />o My Recent Usage widget with graphical indicator comparing current and previous bill <br />usage. Less or More usage is highlighted with possible reasons for the difference <br />between the two billing periods. <br />o My Usage Summary widget with bill usage charting for the 6 recent months — for <br />electric, water, sewer, gas or other metered services. <br />o My Recent Account Activity widget showing the 5 most recent transactions on the <br />account. <br />o Integrated CMS widgets for enhanced targeted customer messaging and content <br />presentation based on account profiles. <br />o Carousel media widgets. <br />❑ Electricity/Water/Sewage/Gas interactive charting and usage inquiries. <br />❑ Electricity generation / net meter charting and inquiries <br />❑ User Events/Important Date chart annotations and tracking. <br />❑ Usage Report Subscriptions —scheduled reports emailed on personalized schedules. <br />❑ Usage comparison to similar accounts in the area. <br />❑ Usage comparison to last year. <br />OW <br />25D-291 <br />