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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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❑ Usage comparison to prior bills — with possible reasons for higher or lower usage. <br />❑ Local weather chart overlays - including temperature, humidity and precipitation. <br />❑ Support for demand data web presentment, for example, KWH, KW, KVA <br />❑ Bill History and E-Bill presentment with opt in/out of paperless bills. <br />❑ E-Bill notifications— new bill, payment reminders, past due. <br />❑ Online bill payment - supporting multiple payment approaches, integration points and vendors. <br />❑ Quick Pay feature — pay bills with no login required. <br />❑ Payment Extension requests based on CIS business rules. <br />❑ Transaction history for any service offering, for example, Sanitation, Telecom, Fire Protection. <br />❑ Service Request history and status inquiry <br />❑ Meter Reading submissions with access control by meter and optional photo uploads. <br />❑ SilverBlaze Smart Forms integration with Single Sign -On enhanced presentation. <br />Utility Smart Meter Portal Module <br />The Utility Smart Meter Portal offers a rich set of inquiries into residential and small commercial <br />customer usage and demand data, including: <br />❑ Real-time AMl/AMI/MDM/ODSintegration. <br />❑ Daily Smart Meter interactive charting and data downloads supporting Green Button format. <br />❑ Hourly Smart Meter interactive charting with Time -of -Use or Regular -Use pricing. <br />❑ User Events/Important Date chart annotations and tracking. <br />❑ Predicted Bill/Usage Dashboard Widget. <br />❑ Usage Threshold alerts. <br />❑ High Usage / Leak Detection alerts. <br />❑ Time -of -Use or Regular -Use pricing. <br />❑ Optional Time -of -Use rate indicators: digital clock, gauge and analog clock. <br />❑ Local weather chart overlays —temperature, humidity, precipitation. <br />❑ Price plan comparison tool and charting. <br />❑ Holiday & Rate management— date/time-sensitive rate descriptions and pricing. <br />OV <br />25D-292 <br />
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