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Exhibit 1 <br />• <br />HIGHLINE <br />a NEOGOV company <br />NINTH AMENDMENT TO PROGRAM LICENSE AND SERVICE AGREEMENT <br />By and between: <br />HIGH LINE SOFTWARE CORPORATION. <br />and <br />City of Santa Ana, California <br />20 Civic Center Plaza, #M12 <br />Santa Ana, CA, 92702 <br />THIS NINTH AMENDMENT (the "Amendment") is entered into this 18th day of February, 2020 by and between the City of <br />Santa Ana, California (the "Customer"), and High Line Software Corporation (hereinafter referred to as "High Line"). The <br />Customer and High Line may each be referred to individually as a "Party," or collectively referred to as the "Parties," in this <br />Amendment. This Amendment and the Online Services Agreement shall collectively referred to as the "Agreement'. <br />RECITALS <br />WHEREAS, the Customer and High Line entered into a Program License and Service Agreement dated June22, 1998 (the "Master <br />Agreement') amended April 3, 2000; May 3, 2001; January 19, 2006; May 17,2010, January 2, 2013, April I, 2016, and March 8, <br />2017: and <br />WHEREAS, the Parties now desire to enter into this Amendment to modify and add additional services to the Master Agreement; <br />and <br />NOW THEREFORE, in consideration of the foregoing and the mutual promises contained herein and other good and valuable <br />consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto agree as follows: <br />Customer desires to renew the products and services detailed more fully in the summary of Fees listed below for the two year <br />period of April I, 2020 to March 31, 2022, with three optional one-year renewals exercisable by Customer with High Line's <br />approval. Once placed, the annual maintenance charges shall be non -cancelable and the sums paid nonrefundable. <br />Year 1 Maintenance — Subsequent years increased according to master court act (CPI) <br />Item <br />Description <br />Amount <br />Application Maintenance <br />High Line Annual Support - Tier 4 <br />Application Maintenance <br />Foundation <br />$6,708.00 <br />Application Maintenance <br />Payroll <br />$9,463.00 <br />Application Maintenance <br />Salary Administration <br />$2,678.00 <br />Application Maintenance <br />Benefits <br />$3,150.00 <br />Application Maintenance <br />Attendance <br />$3,150.00 <br />Application Maintenance <br />Workflow <br />$2,941.00 <br />Application Maintenance <br />Em to ee/Manager Self Service <br />$2,467.00 <br />A lication Maintenance <br />Performance & Talent Management <br />$1,237.00 <br />Application Maintenance <br />Check Maintenance <br />$1,095,00 <br />Windward Mtce <br />Windward Std. Volume Server Engine Unlimited <br />Reports/day ^ 4 cores <br />$2,258.00 <br />Symmetry Mtce <br />Symmetry Tax Engine <br />$6,074.00 <br />Lo i Mtce <br />Lo i BI Dashboard <br />$2,941.00 <br />Oracle P2K Mtce <br />Oracle Database Server SE 2 user edition <br />$1,040 <br />Oracle P2K Mtce <br />Oracle Database Server SE 2 processor edition <br />$8,010.00 <br />Oracle P2K Mtce <br />Oracle WebLogic Server SE user edition <br />1 $940.00 <br />Oracle P2K Mtce <br />Oracle WebLo is Server SE processor <br />$4,668.00 <br />Oracle P2K Mtce <br />Internet App Server SE One user edition <br />$730.00 <br />Oracle P2K Mtce <br />Internet A p Server SE One processor <br />$2,65290 <br />Oracle P2K Mtce <br />Business Intelligence SE user <br />$1,150.00 <br />#24360v4 <br />25E-3 <br />