Laserfiche WebLink
1 <br />2 <br />3 <br />4 <br />5 <br />6 <br />7 <br />8 <br />9 <br />10 <br />11 <br />12 <br />13 <br />14 <br />15 <br />16 <br />17 <br />18 <br />19 <br />20 <br />21 <br />22 <br />23 <br />24 <br />25 <br />26 <br />27 <br />28 <br />7.5.4 PARTICIPANTS exiting VTR, and Paid WEX prior to completion and <br />reason for exiting; <br />7.5.5 Active PARTICIPANTS carried forward from previous month; <br />7.5.6 Completions of VTR and Paid WEX activities; <br />7.5.7 Placements in unsubsidized employment; <br />7.5.8 Average hourly wage; and <br />7.5.9 Special incidents. <br />7.6 CONTRACTOR shall include a summary of all complaints, as noted in Paragraph <br />11 of Exhibit A, received in the monthly status reports submitted to SSA. <br />8. PERFORMANCE MONITORING AND REVIEW <br />8.1 CONTRACTOR's performance will be monitored and reviewed by <br />ADMINISTRATOR. CONTRACTOR shall cooperate and assist ADMINISTRATOR in <br />monitoring performance. ADMINISTRATOR will conduct case reviews as part of an on -going <br />evaluation of CONTRACTOR's performance. <br />8.2 ADMINISTRATOR may use a variety of inspection methods to evaluate <br />CONTRACTOR's performance, including but not limited to: <br />8.2.1 Random sampling of program activities including a review of case files each <br />month; <br />and <br />8.2.2 Activity checklists and random observations; <br />8.2.3 Inspect output items on a periodic basis as deemed necessary; <br />8.2.4 Monthly statistical reports; <br />8.2.5 PARTICIPANTS' complaints and/or PARTICIPANTS' questionnaires; <br />8.2.6 Complaints received by CONTRACTOR. <br />8.3 ADMINISTRATOR may require corrective action plans when it is determined that <br />services are performed unsatisfactorily during the review period. CONTRACTOR shall remedy <br />the performance defects within the time period specified in the corrective action plan. Nothing in <br />this section shall limit the COUNTY's ability to terminate this Agreement pursuant to Paragraph <br />WGM0319 Page 9 of 19 3-31-2020 <br />25B-51 <br />