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are essential to saving time and money and keeping a project schedule on track. Our staff is adept at detailed identification and notification processes required for a myriad of project types. Training and Certifications Willdan's inspectors are trained to provide construction inspection on a project -by -project basis. Each project has its own set of needs that must be met with the goals of anticipating potential conflicts/issues before they arise through continual review of plans, specifications, contractor schedules, and other documents. Willdan recognizes that our employees are our most important resource. We provide them with professional development, flexibility, challenge, active listening, and recognition of the strengths they bring to our team. Willdan uses various tools to successfully retain high -performing staff. Monetary incentives, including bonuses, to show appreciation of exemplary performance are provided annually based upon specific parameters. Providing tuition reimbursement for staff to obtain or earn further academic credentials is another tool we successfully utilize to encourage professional development and thus, ensure that staff continue to provide exemplary service. Willdan's staff members receive tuition reimbursement to complete Bachelor's and Master's degrees and attend seminars and extension courses to further develop their skills. We encourage staff to obtain professional licenses and credentials to enhance their capacity to serve our clients. We pay for courses to prepare for examinations and certifications such as PE, QSP/D, CESSWI, ENV SP, ACIA, or APWA certifications and reimburse staff for certification or license renewals. Safety Training Onsite project safety is of paramount importance to Willdan, our clients, general contractors and their subcontractors, and communities we serve. As part of our corporate philosophy, Willdan makes every effort to provide training opportunities for our construction management/inspection office and field personnel. This includes Cal OSHA construction safety requirements, claims control, and project scheduling. Willdan provides on-line Cal OSHA safety training for each of our inspectors through Click - Safety online training courses. Every inspector must obtain, at minimum, their 30-hour OSHA certification and are encouraged to continue their safety education by enrolling in any Click -Safety applicable construction safety training course. In addition to on-line safety training, Willdan provides bi-annual in- house safety training to each of our inspectors, construction managers, and on -site personnel. Project Controls Budget Control The budget control system is prepared in accordance with the work breakdown structure. The budget becomes the control against which performance is measured. The budget is time phased by combining project master scheduling data with budget data. Actual costs are compared with budgeted costs and variances analyzed. Deviations between planned and actual cost can then be evaluated to forecast and control future work. Beginning with electronic timekeeping, project hours are assigned to the appropriate tasks and subtasks and booked as work -in -process. Pre -bill reports are generated that identify the hours to be billed along with any other direct charges to the project. This is the information used to determine each month's invoicing. Once hours and charges are billed, they are shifted from Work -in -Process to Accounts Receivable to ensure that billed hours are inactivated. Monitoring is easily accomplished through team member progress updates and comparisons between the scope of work, schedule, and budget. City Liability Mitigation Our staff understands the importance of accurate documentation and filing to ensure that the City is protected from liability. Applying a uniform standard of excellence is the only way to ensure that documents are written and filed adequately for effective claims avoidance and/or mitigation and resolution. To maintain quality, provide proper quality control, and mitigate the City's potential liability, our inspection staff is provided with detailed check sheets for a myriad of inspections, including — but not limited to — Statement of Qualifications For Water Resources 13 Construction Management and Inspection services