PSOMAS (2)-A-2020-075-03 - Laserfiche WebLink

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D. UNDERSTANDING OF NEED Resources and Responsiveness With a large contingent of local resources from which to draw, the Psomas Project Team can respond to whatever needs may arise. By managing a balanced client workload among our staff, Psomas is able to respond within one day to meet with the City. This keeps the project momentum moving forward so the Psomas Team is in place and ready to work within days of receiving a Notice to Proceed. Our experienced managers have the knowledge and skills required to navigate the hurdles that may arise during the course of the project. The Psomas Team understands the importance of meeting timely deadlines. We commit to providing adequate staffing (as to both number of personnel and their qualifications) for each task. Being a firm with 595 employees, Psomas is the "right size" firm for this contract —big enough to handle any task order, but adept enough to provide the City of Santa Ana that personal touch and responsiveness. Project Management Approach Psomas' approach to project delivery involves a combination of administrative or management steps and procedures that ensure the project scope objectives are met, on time and within budget. The elements of the project management effort can generally be identified as communication, thorough documentation and quality control. Maira Salcedo and all of our staff engineers have the project management tools in place to ensure all aspects of the delivery process are implemented, and the goals and expectations of City staff are met. Communication Communication starts with scope negotiation, a signed contract and a kick -of meeting, and continues through the completion of the project. Without communication, a project will simply not be delivered. Psomas takes great pride in our communication protocols and abilities. Our ultimate goal is to be an extension of City staff, and to ensure the City's project manager is always up-to-date on the status of each task, so there are no surprises. Project Tracking Psomas recognizes the need for tracking project budgets along with progress in order to minimize the risk of overruns. Each week, our project manager receives project summary reports detailing hours charged and costs for that particular period and for the project to date. On our monthly invoices, the client is provided with the hours and costs charged to the job for that month, and a budget summary that shows the amount spent to date and the amount remaining. Psomas uses project management software that tracks schedule and budget by task. Work schedule modifications can be made to keep the project on track. Schedule Control For each project, Psomas develops and maintains a project schedule that identifies key milestones and critical path items. The schedule is frequently updated and shared with the project team and stakeholders. To ensure the project remains on schedule, the following strategies are used: ■ Constant communication with the City's project manager to identify critical items ■ Quick response to design questions, field issues, and other requests ■ Commitment to respond within 24 hours (replies to emails or voicemails) ■ Monitoring of the project schedule to compare progress versus plan ■ QA/QC verification of subconsultant products and progress • Sharing of design files, meeting notes, and other documents on Psomas' ProjectWeb to ensure all team members are using the most recent information Using these tools, Psomas is able to maintain the project schedule by monitoring time -critical items such as agency/stakeholder review periods, utility relocations, right-of-way acquisitions, and environmental permitting issues. C 4if'Jo.]Any _._ - -- -. UPh,11 flN PSOMAS