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a ooll ie, <br />software <br />Avolve Cloud Infrastructure <br />Backup and Disaster Recovery Configuration <br />Avolve Cloud Backup Process on MS Azure <br />All servers are backed up nightly. All backups are <br />retained for 30 days at two regions. For the primary <br />and secondary regions, all backup copies will be <br />within the closet region from your location. Each <br />region consists of multiple data centers. <br />For the primary region, Azure stores 3 copies of the <br />content across multiple data centers in the <br />region. This provides uninterrupted access during <br />disaster events. Transactions are also replicated <br />synchronously. <br />Backups are transmitted to the paired secondary region via secure fiber loop. Azure backup process stores 3 extra copies of the <br />content. The transaction will be asynchronous to the secondary data centers (500+ miles away from the primary location). This gives <br />the jurisdiction a total of 6 copies of the data backup distributed in the primary and secondary regions. <br />Avolve Cloud Disaster Recovery Services on MS Azure: <br />Avolve Cloud includes Microsoft Azure Site Recovery (ASR) service in addition to standard Azure Backup Service. Avolve will <br />manage the replication, failover, and recovery processes through ASR to help keep the jurisdiction's application running during <br />planned and unplanned outages. With ASR, Avolve orchestrates and manages the backup and frequency of the VMWare servers, <br />files, and database. Avolve will be conducting scheduled disaster recovery test on the jurisdiction's system to guarantee a 99.95% <br />SLA on site recovery. <br />su„a raee.ert <br />� Yrtual Servers <br />Source: VMWare/Hyper-V <br />Azure Site Recovery <br />"I tnnps) Public inte,net ra Faw�Rwte Data tl,a,u,el <br />niON'N. p i,g <br />(2) <br />Microsoft Azure <br />Microsoft Azure Recovery • Continuous replication until cut -over <br />Services Agent a Monitoring service <br />• Failover testing <br />Site Recovery is a native disaster recovery as a service (DRaaS), and Microsoft has been recognized as a leader in DRaaS based on <br />completeness of vision and ability to execute by Gartner's Magic Quadrant for Disaster Recovery as a Service. Through Azure Site <br />Recovery services, Avolve can meet the RTO and RPO goals of 24-hour recovery. <br />Additional CPU, RAM, IOPs and Storage: <br />The CPU, RAM, IOPs, and storage are based on the selected capacity level for the jurisdiction. Capacity levels are determined from <br />Page 25 of 30 <br />