65B - SERVICE FINANCIAL REPORT - Laserfiche WebLink

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of programs and services, and participated in sorting workshops to place categories of services on appropriate pyramid tiers. In addition, Team Members responsible for program and service delivery completed a Services Assessment Matrix which was used to perform a market analysis and ultimately answer a series of questions used to determine appropriate service provision strategies. In May 2019, Team Members attended the initial Orientation and Training Workshop. The project was accomplished through a Workshop Series, each preceded and followed with intensive work to understand, gather data, discover, engage with the public, sort, and strategize. The process concluded with the development of recommendations. COMMUNITY ENGAGEMENT PRCSA hosted a series of five workshops on July 8 and 9, 2019 at the Garfield Community Center and Southwest Senior Center to gather feedback. Seventy-four community members dedicated one and one-half hours of their time to participate in an activity and discussions about balancing the community benefits and individual benefits of programs and services provided by the PRCSA. This approach, contributing 111 hours of meaningful volunteer deliberation, allowed staff to understand which programs and services the public considers to have mostly community benefits, which ones have mostly individual benefits, and which ones have a balance of benefits in between. In the end, participants gained a better understanding of their fellow citizen's views and community perspectives. By using feedback from the community to look at programs and services in this way, staff can set a program's cost -recovery goal relative to the amount of community benefit a category of service provides. Programs and services considered to have a high community benefit will have a lower cost recovery; while programs and services considered to have higher individual benefits will be recommended for a higher cost recovery. RESOURCE ALLOCATION AND COST RECOVERY PHILOSOPHY, MODEL, AND POLICY Having a Resource Allocation and Cost Recovery Philosophy, Model, and Policy will assist in answering challenging questions from City leadership and from citizens such as: • Are our programs priced fairly and equitably? • How will we continue to fund PRCSA facilities and services in relationship to future budget constraints? • Are we using funding in a responsible manner? • Is there a methodology for the distribution of the tax investment? If so, are we transparent? • Does the way we charge for services support Agency values, vision, and mission? DEFINING RESOURCE ALLOCATION AND COST RECOVERY Resource allocation is how limited tax dollars and alternative sources of funding are utilized. Cost recovery is the amount of the annual operating budget cost that can be offset by funding other than General Fund taxpayer investment (whether derived from property, sales, or other sources). Opt.'; 19 65B-23 r-'=