65B - SERVICE FINANCIAL REPORT - Laserfiche WebLink

Home Browse Search

2.3: Implement service provision strategies identified through the Services Assessment. Core Services These services are "core' to satisfying the Agency's values and vision, typically benefit all community members, or are seen as essential to the lives of under -served populations. There are few if any alternative providers, yet the PRCSA is in a strong market position to provide the service. However, there is not the financial capacity to sustain the service outside of taxpayer support, and so the service is not deemed to be economically viable. Continual evaluation for efficiencies and effectiveness in providing these services is paramount. PRSCA Core Service's include the following: • Development and care of the basic park amenity forviewing or general use by the public including maintenance, repair, and landscaping services for open spaces, natural areas, and manicured parks. • Nearly all programs in Tier One of the PRSCA Cost Recovery Pyramid were identified as a Core Services. Tier One of the Pyramid represents programs and facilities which mostly benefitthe community as a whole. Affirm Market Position Affirming market position includes efforts to capture more of the market through existing sites and investigating the merits of competitive pricing strategies. This includes investment of resources to realize a financial return on investment. Typically, these services have the ability to generate excess revenue. Niche positioning and messaging can be used as market strategy. In general, the following additional programs and facilities were identified for affirm market position: • Zoo Camps • El Salvador Center • Garfield Community Center • Jerome Center • Lawn bowling Clubhouse • Roosevelt -Walker Community Center • Salgado Center • Santa Ana Senior Center • Southwest Senior Center Advance Market Position Advancing market position includes efforts to capture more of the market, investigating the merits of market pricing and various outreach efforts. Also, this service may be an excess revenue generator by increasing volume (particularly to fill current capacity). More specifically: • Capitalize on PRCSA strong market position forthese services by increasing offerings as demand dictates. • Advance market position of permitted services, concession and vending, and equipment rentals. • Consider implementing the use of Resident and Non -Resident rates for Zoo Admissions. Opt.'; al 65B-45 r-'=