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g) Manage and maintain rate of production. <br />h) Manage and maintain an accurate accounting of all Project products and materials. <br />i) Monitor quality of Work and services performed by installation technicians. <br />j) Educate Concord's personnel on installation procedures, safety procedures, <br />equipment and software. <br />k) Manage and maintain inventory with focus on security, availability and <br />organization. <br />1) Coordinate with Aqua -Metric to replenish product and materials needed to facilitate <br />the services. <br />in) Coordinate resolution regarding field issues or concerns with Aqua -Metric. <br />n) Provide 24-hour on -call service to respond to emergency problems. <br />o) Assess, resolve and report all field issues promptly. <br />p) Conduct weekly call with Aqua -Metric to ensure project is executed smoothly. <br />q) Generate routine reports of meter installations by route and region. <br />H. Back Office Personnel <br />i. Concord shall designate personnel to: <br />a) Audit the quality of data captured from work orders on a weekly basis and deliver <br />reports to the Project Supervisor. <br />b) Manage monthly payment applications. <br />c) Maintain all employment records for all field personnel; including but not limited to <br />criminal background checks, safety records, work -related accidents and injuries. <br />Incident reports shall be provided to Aqua -Metric upon request. <br />I. Uniforms <br />i. All Subtractors personnel working on the Project shall be clearly identifiable as an <br />authorized employee conducting business on behalf of Aqua -Metric and Santa Ana. <br />a) T-Shirts — Field personnel will be required to wear a bright yellow or orange t-shirt <br />with the company logo on the front left breast. <br />b) Identification Badge — Each technician will be required to carry a company issued <br />identification badge on their person. The badge shall display the text "Authorized <br />Water Utility Contractor" printed, technician name, a photo of the technician's face, <br />and the technician's employee number. <br />c) Safety Vest — When working in high traffic areas, field personnel will be required <br />to wear traffic rated safety vests to help increase visibility. <br />d) Vehicles — All vehicles shall have a magnetic sign attached to both front driver and <br />passenger doors identifying the vehicle as authorized personnel. The magnet shall <br />be no less than 24-inches wide and 12-inches tall with the company logo clearly <br />identifiable and the text "Authorized Water Utility Contractor" affixed below the <br />logo; or vehicles shall be corporate branded with fixed logos and company name of <br />"Concord Utility Services". <br />2 5 H -39 Page 32 <br />