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City of Santa Ana BOA
<br />RFP for Space Planning and Architectural Consulting Services \
<br />RFP No.: 20-040 ���\
<br />design process. The quality assurance program for the project will draw on these skills to assist the team in
<br />obtaining its goals for a design of vision that delivers the maximum functional and ADA Compliance solution
<br />to the user that addresses the needs of the client and does so with the most efficient construction process.
<br />BOA has an established Quality Control program that is based on three mechanisms:
<br />Quality Control Manual: The Quality Control Manual documents, activities, tasks, and
<br />deliverables are to be achieved in each phase of work. Checklists are included and, at the completion of
<br />each phase, are signed off by the Project Manager. The manual also includes exemplary forecasts for
<br />meetings, programs, schedules and Agendas. We have a quality control checklist that is customized
<br />especially for Public Works Exterior/Interior and ADA Compliance Modernization projects. Checklist items
<br />range from handrail and curb ramp standards, to City department clearances, to record drawing procedures,
<br />to amount to copies needed for review submittals, and much more.
<br />Quality Control Review_ Quality Control Reviews occur prior to Submittals and at key points in
<br />the project schedule. During these reviews, the entire sets of documents are checked by an experienced, a
<br />licensed architect who has had major experience in the design of similar projects to ensure a "questioning
<br />character" in this process. Major emphasis is placed on Constructability and on satisfying the operational
<br />requirements of the user and thoroughness of documentation. As a part of this project, BOA will commit Mr.
<br />Leonardo Arteaga, CASp, as Quality Review Officer. Mr. Arteaga will be ideal for this role because of his
<br />extensive ADA Compliance and Public Works renovation/repair experience and familiarity with processes
<br />and procedures for these types of projects. Mr. Arteaga will review all deliverables at, 75%, and 95%
<br />completion. This involvement is formalized and part of the quality control manual procedures. We are
<br />committed to providing quality design services and trust that our past work with your city and other local cities
<br />is indicative of that commitment.
<br />Project Standards_ From our experience of over 400 ADA Compliance Public Works projects, and
<br />400 interior renovation projects, BOA has developed its own Project Standard that can be customized to the
<br />Client that enhances quality control of bid documents and the construction process. Project Standards
<br />include:
<br />A. Construction document detail drawings: With the input of past governmental clients, BOA has
<br />developed, refined, and field tested over 300 Standard construction details that are geared for both
<br />interiors and ADA Compliant public works renovation/repair projects. We have Standard, field tested,
<br />construction document details for just about every field condition possible; flooring/wall/ceiling details,
<br />roof repair, public counters, wall partitions, ceiling soffits, bullet-proofing. accessible lavatory
<br />counters, ADA Compliant transitions of existing to new flooring, restrooms upgrade, ADA signage,
<br />ADA compliant railings, ADA Compliant entry doors, stairs, ramps, site work, parking lot, etc.
<br />B. BOA has developed a standard ADA Compliance equipment list e.g., types of new handrails,
<br />access lifts, curb ramps, plumbing fixtures, drinking fountains, furniture, restroom accessories,
<br />assistive listening devices, audio-visual equipment, etc., complete with manufacturer Model # and
<br />their acceptable approved equal. The Standard equipment list has been field tested and proven to
<br />be of high quality, durability, parts availability, and acceptable to the many past county/municipal
<br />clients.
<br />C. BOA has developed a standard keynoting system with over 150 items that addresses virtually
<br />every facility field condition and many retrofit/repair conditions. These standard keynotes have been
<br />field tested and refined, and have proven to be clear and concise to construction contractors.
<br />Project Schedule, Monitoring, and Performance: BOA is sensitive to the fact that the client's
<br />requirement of schedules and deadlines are paramount. We take pride in our reputation as a service -
<br />oriented design firm. BOA has an established project management approach that includes a written Work
<br />Plan and comprehensive design schedule prior to start of the design process. It includes forecast of
<br />submittals and milestones and deliverables. It will be the duty of the Project Manager, Edward Lok Ng, to
<br />adhere to the project Work Plan and Design Schedule. He will keep tabs on the progress of your project
<br />every week. He will alert you of any schedule delays. In addition, BOA will not hesitate to hire needed staff
<br />or work overtime, and demand the same of our consultants in order to meet deadlines. Our commitment to
<br />meeting client deadlines has resulted in client satisfaction and repeats work. Because of the page limit we
<br />have not included a Sample Work Plan, instead it will be available upon request.
<br />25G-277
<br />UNDERSTANDING THE NEED
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