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in effort to complete a meter exchange. Acceptable reasons to flag any account as RTU may include but are not limited to: i. Service accounts with a curb/angle stop which cannot be actuated or easily replaced. ii. Service accounts with a visible service line leak. iii. Service accounts that cannot be located or have been found to substantially deviate from the expected meter type or size and require additional assistance from City personnel. iv. Service accounts that substantially deviate from the approved ISOW v. Service accounts where the water meter is obstructed by vehicles, permanent or large structures, landscaping, or excessive tree/plant roots inside meter box. vi. Service accounts where the Concord reasonably believes potential damage may occur to customer's property. vii. Service accounts which require alterations or restorations to concrete, asphalt or landscaping. 3.4. Non -Standard (Incidental) Meter Services A. Non -Standard Meter Services may be required to facilitate a successful meter exchange. Non -Standard Services are defined as any service(s) in excess to those expressly stated within the Standard Water Meter Exchange. Concord shall notify Aqua -Metric prior to performing any Non -Standard Meter Services. Unless expressly stated in Exhibit A Contract Pricing, no unauthorized work shall be performed by Concord unless such work has been approved in advance written Change Order. 4. Quality Assurance and Quality Control 4.1. Field Quality Assurance A. Concord's Project Supervisor will perform weekly quality assurance evaluations on a portion of completed work orders. Service addresses will be selected at random and reviewed for proper installation and data collection. Concord's Project Supervisor will evaluate: i. Job Site Cleanliness ii. Meter Installed Correctly iii. Work Order Accuracy iv. Digital Photos are uploaded and match work order data a) In/Out Meter Read b) Meter Identification Number c) Radio Identification Number B. Concord's Project Supervisor will coordinate with Aqua -Metric's technical staff to identify service locations not communicating with network infrastructure. In the event an installed product is suspect for non -communication, Concord will make one on -site attempt to interrogate the product at no expense to Aqua -Metric within the Meter Services Warranty period. 2 5 H -44 Page 37