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1.6 STAKEHOLDER/DECISIONMAKER INTERVIEWS (8) One-on-one interviews will be held early in the planning process with key decisionmakers to identify opportunities and issues for the Master Plan to address. Up to eight 30-minute interviews will be held, potentially with City Council members, the City Manager, key business partners, and/or other decisionmakers that have substantial influence in Santa Ana. Participants will be determined in consultation with City staff. MIG will provide an interview tool, allow one day of time for back-to-back videoconference interviews, and summarize key themes (in a pdf) to provide direction for the planning process. The City will schedule interviews in time slots provided by MIG. 1.7 PROGRAMS, MAINTENANCE AND OPERATIONAL ANALYSIS, AND MEETING Building on park tour information, MIG will meet with the Park Services Division in a 1 to 1.5-hour videoconference to discuss the strengths, weaknesses, opportunities, and challenges associated with stewarding and maintaining City parks and facilities. MIG will use comments from this meeting, along with available City data, to summarize Operational Service Areas by category and assess Department operations and maintenance functions; evaluate maintenance and operations expenditures; and identify financial metrics such as gross and net cost per capita for providing services and cost per acre for park maintenance to compare to NRPA's Park Metrics to see where Santa Ana is above and below the norm. This analysis will be informed by the Services and Financial Sustainability Analysis. Key findings Key findings will be presented in summary memo, with City comments informing the Needs Assessment. 1.8 BOARD MEETING #1: ORIENTATION AND SWOT MIG will create a PowerPoint, attend, and facilitate a discussion in conjunction with an existing Board Meeting or videoconference to provide an overview of the planning process and discuss the strengths, weaknesses, opportunities, and challenges for the park system. 1.9 STATE OF SANTA ANA'S PARKS AND RECREATION SYSTEM MIG will summarize Phase 1 key findings in a short, attractive, graphic, easy -to -read brief, providing a status report on City parks, facilities, trails, programs, and services. The brief will identify and issues and opportunities that the Master Plan should address. MIG will provide a draft document (pdf or Word file), revising this into final form based on one round of consolidated City comments. 1.10 PROJECT MANAGEMENT AND ADMINISTRATION This task includes four Y2-hour biweekly progress and coordination videoconferences between MIG's Project Manager and the City's Project Team (or one -hour monthly meetings), schedule management and invoicing, project administration, communication, and coordination for Phase 1. PHASE 1 DELIVERABLES: ➢ Project Initiation Meeting Agenda ➢ Request for Information Letter ➢ Engagement Strategy Memo (5-8 pages) ➢ Draft and Final Document Banner (examples will be provided at the kickoff meeting) ➢ Draft and Final Base Map (1) and Inventory (1) (document sized) ➢ Refined Park Evaluation and Assessment Checklist ➢ Stakeholder/Decisionmaker Interview Questions and Summary (4-5 pages) ➢ Park Services Division Videoconference Agenda ➢ Programs, Maintenance and Operational Analysis Memo (5-8 pages) ➢ Board Meeting PowerPoint (10-15 slides; PPT and pdf) ➢ Draft and Final State of the Park and Recreation System Brief (10-20 pages, including graphics and appendices)