25D - AGMT FOR RIGHT OF WAY ON-CALL

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DocuSign Envelope ID: 01 C1 DA1 D-6C6A-4608-A484-D928555169F0 City of Santa Ana Public Works OPC Water Resources Right of Way Acquisition Services PAGE 1a [ RIGHT OF WAY ACQUISITION SERVICES ACQUISITION APPROACH All services are performed in accordance with the regulations and standards of the acquiring agency and the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended, and the URA regulations that became effective in February 2005. Our personnel have an excellent working knowledge of Title 49 Code of Federal Regulations (CFR) Part 24, State of California eminent domain law, as well as Caltrans Right of Way Manual Acquisition guidelines. We will personally contact each affected owner in person (as reasonably possible) and represent the PWA and its intended program. We will orchestrate all questions and concerns with our the PWA contact and will be the proactive middleman between the PWA and each landowner. Negotiations will follow the path of good - faith negotiations utilizing an integrative approach for maximum results. Our team members are skillfully trained in this type of negotiation and have mastered the art of win -win settlements. The benefits are cost effectiveness and a reduction in project delays (due to fewer court actions and adherence to project scheduling). This results in an increase in the public's confidence in the PWA. Our objective is to build trust on your behalf. We will provide timely responses to the verbal or written inquiries of any property owner, lessee, licensee, occupant, or other holder of a compensable interest, as applicable, not more than five (5) working days after the inquiry. We will prepare acquisition packages in accordance with the PWA's policies to include an offer letter, summary statement, Memorandum of Agreement, property plat/sketch, and PWA's acquisition brochure. The most important aspect of acquiring private property under the threat of eminent domain is to establish and maintain a good, respectful and trusting relationship with the property owner. These relationships go a long way to ensure a timely, cost-efficient and fair outcome both for the successful completion of the project as well as the continued support and satisfaction of the communities it serves. Our goal is always to achieve a "win — win" result for all right of way activities. From the outset, OPC's staff will begin the process of establishing a close rapport and professional relationship with those affected by the project, opening the all-important communication channel to answer questions, calm fears, discredit rumors, and give accurate information related to Project scheduling objectives, progress, and outcomes. Upon establishment of just compensation by the PWA (which will be made prior to the initiation of negotiations), OPC will craft individual offer and agreement packages for each needed ownership and have them signed by the PWA's authorized representative prior to presentation of First Written Offers (FWO). Every effort will 0 CONTACT 0 NEGOTIATION Project Approach �f Ives Through Infrastructure `6v'44 opcservices.com :AO PC