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PlanetBids: Proposal Document - Soft copy uploaded to PlanetBids by NOVEMBER 30, 2020 at 4:00 p.m. (PST). Mail/Delivery to City Hall: A signed original proposal, plus five (5) additional printed copies (all bound), and one (1) electronic copy on a flash drive must be delivered to Santa Ana City Hall by November 30, 2020 at 4:00 p.m. (PST). City of Santa Ana Finance & Management Services Agency Treasury & Customer Service 20 Civic Center, 1" Floor Santa Ana, CA 92701 Attn: Alex Gutierrez. Manaaement Analyst Phone: (714) 647-5497 RE: Utility User Tax - Electric, Gas, & Telecommunications Revenue Auditing, Recovery, Reporting, Analysis, and Legislative/State Agency Liaison and Implementation Monitoring Services RFP No. 20-137 Note: If your proposal is mailed, email the delivery tracking number to aoutierrez(a)santa ana.ora. This will provide proof of delivery by the submittal deadline. VI. PROCEDURE FOR SUBMITTING PROJECT PROPOSALS Responses to the Request for Proposals will be accepted via soft upload to PlanetBids until NOVEMBER 30, 2020 at 4:00 p.m. Oral presentations interviews / demonstrations are scheduled as required. The City intends to award a three (3) year agreement (with two (2) one 1 ear options to renew) to the bidder(s) selected as the most responsible and whose response adheres to the RFP and meets the City's requirements by DECEMBER 7. 2020*. * The City expects, but does not guarantee, that the decision on selection of a firm will be made by the City on the date indicated above. It is the responsibility of the Proposer to ensure that any proposals submitted have been uploaded to PlanetBids prior to this proposal due date and time. Proposals, including all required sections and forms, shall be submitted electronically via the City's Bid Management System, PlanetBids. PlanetBids will not accept late bids and no exceptions shall be made. Proposers will receive an e-bid confirmation number with a time stamp from PlanetBids indicating that their proposal was submitted successfully. The City will only receive and consider those proposals that were transmitted successfully. Submit proposal online at: httt)://www.planetbids.com/portal/i)ortal.cfm?CompanvlD=20137. Proposer shall be solely responsible for Informing itself with respect to the proper utilization of the bid management system, for ensuring the capability of their computer system to upload the required documents, and for the stability of their Internet service. Failure of the Proposer to successfully submit an electronic proposal shall be at the Proposer's sole risk and no relief will be given for late and/or Improperly submitted proposals. Proposers experiencing any technical difficulties with the bid submission process may contact PlanetBids at (818) 992-177L Questions of an operational nature may be directed to the City's assigned Project Manager. Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of assistance, or assurance that any given problem will be resolved by the bid submission deadline. A signed original proposal, plus five (5) hard copies (bound), and one (1) electronic copy on a flash drive must be delivered to the City of Santa Ana no later than the due date and time, City of Santa Ana - Revenue Auditing, Recovery, Reporting, Analysis, and Legislative/State Agency Liaison and Implementation Monitoring Services Request for Proposals No. 20-137 October 26, 2020 Page 7