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1 <br />TruStar <br />Energy CNG Douglas Howell, Vice President of Service & Maintenance <br />1928 32nd Ave. NW <br />Rochester, MN 55901 • 507-208-9278 <br />dhowell@trustarenergy.com <br />SERVICE AGGREEMENT— All INCLUSIVE 100% WARRANTY <br />City of Santa Ana <br />215 S Center St <br />Santa Ana, CA 92703 <br />Service Fee Proposal for All Inclusive CNG Station Maintenance <br />Service Agreement tenn: 5 years — All inclusive including scheduled and unscheduled maintenance, parts <br />and 100% warranty coverage for the Agreement tern, with the ability to extend the agreement for 3 <br />additional I year terms, from CNG station maintenance contract start date. Start date is upon station <br />completion 2021. Service contract can be cancelled before said expiration date with 120-day notice in <br />writing. <br />Monthly Flat Service Rates are as follows: <br />Year l - $4,200 per month <br />Year 2 - $4,200 per month <br />Year 3 - $4,200 per month <br />Year 4 - $4,200 per month <br />Year 5 - $4,200 per month <br />Year 6 - (Renewal Option) - $4,200 per month <br />Year 7 - (Renewal Option) - $4,200 per month <br />Year 8 - (Renewal Option) - $4,200 per month <br />Estimated annual usage: 100,000 + GGE (GGE being 123.57 cubic ft or 5.66 lbs. of natural gas). Renewal <br />option years 6-8 based upon mutual agreement. Because maintenance costs are predicated on CNG <br />volumes, TruStar and City agree to reevaluate after year 5. Pricing may be revised to reflect current <br />consumption. <br />TruStar Energy agrees to the general O&•wl terms as outlined in the RFP including: <br />• Contractor shall perform preventative maintenance on the compressors and inspections on the <br />dispensing system Bi-Weekly. <br />• The Contractor shall respond within 4 hours of an emergency shutdown event. <br />• Contractor's service must be of such high quantity and quality so that all CNG vehicles will be <br />ready for operational rollout on any given morning during the contract. <br />• Contractor shall have the capability to remotely monitor the key compressor system variables <br />such as flow, temperature and pressure with a laptop computer and remote alarm, if applicable. <br />• Contractor's trained Operations and Maintenance (O&M) personnel or its vendors <br />subcontractors must check -in and inform Fleet Services staff of the reason forthe visit before <br />entering the compressor compound area and the fueling island area for service and/or repairs. <br />10225 Philadelphia Court One North Lexington Avenue 192E 32nd Ave NW <br />Rancho Cucamonga, CA 91730 While Nains, New Yoh 10B01 Rochester, MN 55WI <br />