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1. Solid Waste Collected, Transferred, Processed, and Disposed by Contractor for each month, all of which shall be based on actual certified scale weights for each load, if available, or similarly accurate methodology pursuant to weighing protocols in Section 8.3 of Exhibit 8. Tonnage shall be reported separately by: a. Material type, which shall include, at a minimum, separate reporting of Source Separated Recyclable Materials, Source Separated Organic Materials, Refuse, and any other type of Solid Waste separately Collected by Contractor (including, but not limited to: Bulky Items, mixed C&D Materials, etc.); b. Customer/sector type (Residential Premises, Multi -Family Premises, Commercial Premises, Roll -off, C&D Debris); and, C. Approved Facility and Facility type. 2. Report Residue level and tonnage for all Solid Waste Processed, listed separately by material type Collected and Approved/Designated Facility(ies) used. 3. Tonnage Collected by month separately for each C&D project site and other data as it relates to the C&D Debris services described in this Agreement. 4. HHW Collected. 5. If Contractor is directed by City to retain a consultant to provide public education and outreach activities as required by Section 4.4.7, Contractor shall submit consultant services performed and payments made by Contractor for the preceding month and year-to-date. 6. Customer complaint logs as described in Section 5.2.2. 8.3.3 Quarterly Reports Contractor shall submit quarterly reports to the City, including, at a minimum, the following information. The City reserves the right to request the following information on a monthly basis: 1. Copies of promotional and public education materials sent during the quarter. 2. Commercial recycling and organics site visits summary, including the name and address of Customer, the date of the visit and the contact name and phone August 17, 2021 128 City of Santa Ana