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and social media postings. B. A record of the date and to whom the information was disseminated or direct contact made, in the form of a list that includes: the Customer's name or account name, the type of education or outreach received; the distribution date, and the method of distribution. C. The number of Organic Waste Customers and Commercial Edible Food Generators that received information and the type of education and outreach used. D. For any mass distribution through mailings or Bill inserts, the Contractor shall maintain a record of the date, a copy of the information distributed, and the type and number of accounts that received the information. E. A copy of electronic media, including the dates posted of: social media posts, e-mail communications, or other electronic messages. F. Contractor shall maintain a record of all technical assistance efforts conducted pursuant to Section 5.3 of the Agreement, including: a. The name and address of the Customer/Generator receiving technical assistance, and account number, if applicable. b. The date of any technical assistance conducted and the type of technical assistance, including, but not limited to: site visits, waste assessments, compliance assessments, direct outreach, workshops, meetings, events, and follow-up communications. c. A copy of any written or electronic educational materials distributed during the technical assistance process. d. A copy of all special event reports submitted to the City in accordance with Section 4.19 of the Agreement. 3. Compliance Monitoring and Enforcement Report A A summary of the total number of SB 1383 non-compliance complaints that were received and investigated, including copies of the recommendation reports submitted to the City based on investigation of those complaints, in accordance with Section 5.7.A.2and Section 8.3.3.15.0 of the Agreement. August 17, 2021 134 City of Santa Ana