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2021 <br />7. Similar Experience <br />Patrol Solutions <br />Locally, one of the clients we serve that is similar in scope to this project is the Arts District of <br />LA. We provide unarmed officers who conduct bicycle, foot, and vehicle patrols for the business <br />improvement district. Officers provide visible deterrent to trespassing, vandalism, and illegal <br />camping. They are also capable of community engagement, with customer service through active <br />patrolling, and they respond to any calls for service. Felix Guerrero, our director of operations <br />and local manager, began managing that project in 2017 while he was at his previous security <br />company. In 2020, Patrol Solutions took over the contract and Felix was able to resume serving <br />the contract. <br />8. Projects that Make Patrol Solutions Stand Out <br />Patrol Solutions is a California -based regional security company which has proven to be <br />resourceful with large scale capacity. Recent successes include ramping up multiple emergency <br />response security programs. These programs include an 85-officer deployment in 1 week (City of <br />San Francisco Human Services Agency), 10 armed officers in the same day (LA), and a 10 <br />officer, 10 site deployment in 24 hours (Inland Empire and LA). Our management team is also <br />experienced serving major government agencies throughout California, and we strive to be <br />responsive to the shifting needs of clients. The City of SF HSA project which had a one -week <br />startup period took place early on during the pandemic. It is a project that we are proud of being <br />able to service because it was an emergency services project brought about by the shelter -in - <br />place order. The project involved providing unarmed services for five city -managed hotels in <br />downtown San Francisco which were serving as COVID-relief sites. Due to the nature of the <br />project, that client needed services to begin within a week of signing the contract, and we were <br />able to hire and train qualified officers. Although it would be a stretch to claim that everything at <br />the start was executed flawlessly within such a short timeframe, we can say that we have been <br />able to take every corrective action in response to the client's needs, and that we still continue to <br />serve that contract to this day, and that the client has been pleased with our services overall. <br />aa� <br />PROPOSAL Page 13 <br />