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IPS Limited Warranty <br />IPS will provide a limited parts warranty for any now meter or sensor product manufactured and supplied by IPS for <br />12 months under normal use. The warranty protects against defects In materials and workmanship from the point of <br />installation or 19 months from the date of delivery, whichever Is sooner, and 90 days from the date of delivery <br />received in the case of spare or repaired products. Software Services are provided "as -is" and IPS shall provide bug <br />fixes at no cost during the contract term. <br />Additional Warranty Provisions: IPS must have the opportunity to assist in the Initial deployment and system <br />installation. Repair or replacement under warranty of any defective product (including any meter or subcomponent) <br />does not extend the warranty period for that product or subcomponent. IPS will either repair or replace products or <br />subcomponents, at our discretion, that are found to be defective within the defined warranty period, with <br />transportation costs pre -paid by the customer. Returns for credit will only apply once IPS has received defective <br />product (including any meter or subcomponent) and confirmed that defects were within the warranty period and are <br />covered under the terms and conditions of the warranty provided. IPS strongly recommends that customers pre- <br />purchase spare parts inventory for immediate access. Defective parts can be replaced Immediately from customer <br />stock and IPS shall replace such components upon receipt and determination of defect On -site labor is explicitly not <br />included in this limited warranty, Customer shall be sufficiently trained to perform all on -site work, including meter <br />or sub -component removal/replacement. IPS can provide additional on -site services wider a separate maintenance <br />agreement or quoted on an as -needed basis. THE WARRANTIES CONTAINED IN THE AGREEMENT DOCUMENTS ARE <br />IPS'S SOLE AND EXCLUSIVE WARRANTIES, THE EXTENT OF IPS'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED <br />TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT OR DEFECTIVE SERVICE OR SOFTWARE AT <br />THE SOLE OPTION OF IPS. IPS AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR <br />REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), WITH RESPECT TO THE EQUIPMENT AND/OR <br />SERVICES OR SOFTWARE PROVIDED INCLUDING ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, <br />MERCHANTABILITY, OR FITNESS OR SUITABILITY POR ANY PURPOSE (WHETHER OR NOT IPS KNOWS, HAS <br />REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE) WHETHER <br />ARISING BY LAW OR BY REASON OF CUSTOM OF THE TRADE, <br />Exclusions: Warranty voided with use of imitation or non -genuine IPS replacement parts, un-authorized alterations, <br />abuse, vandalism, Improper Installation by customer, handling or general misuse to the equipment (hardware or <br />software), including attempted repairs that result in damage. Warranty specifically excludes any consummable items <br />such as paper, batteries, etc. Software warranty is void if usernames and/or passwords are shared with 3� parties, <br />or allowance of 3,d party access to IPS software without IPS written consent. Force Majeure: IPS shall not be liable <br />for any warranty provisions where such product failure is as a result of Acts of Nature (including fire, Hood, <br />earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether <br />war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, <br />terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or <br />interruption or failure of electricity, internet services or cellular telecommunication failures caused by any of the <br />events or causes described above. IPS provides no warranty with respect to any 3.d party hardware or software, <br />whether supplied in connection with this Agreement or otherwise. <br />Preventative Maintenance: The primary operational elements will be a working battery, card reader, coin <br />validator and printer (If applicable). All product surfaces should be kept dean with mild soap and water. No harsh <br />chemicals should be used on any plastic surfaces. The card reader heads should be cleaned with a cleaning card <br />every 1.2 months to ensure optimum performance. Cleaning cards may be purchased from CPS. Batteries should be <br />replaced when notified by the HIS Data Management System. At 6 month increments, the coin validator shall be <br />visually inspected for any damage or debris. Compressed air may be used to keep the card reader, coin acceptor or <br />printer (if applicable) clear of debris, every 6 months. Additional preventative maintenance shall be administered by <br />customer staff at such time as it Is apparent to be necessary, even if it should occur on a more frequent basis than <br />described herein. <br />Page 7of9 <br />