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supplementary and complementary uses, including other revenue -generating activities, at Owner's <br />sole discretion. <br />D. Parking Spaces <br />Operator will offer covenanted parking spaces at rates established by Owner. Operator will provide <br />monthly reporting to Owner on waiting lists for monthly parking passes and occupancy rates to <br />determine whether a price reset is in order. <br />E. Additions and Deletions <br />Owner will have the right during the Term to modify the Facilities on a temporary or permanent basis <br />for any reason including, but not limited to the following: <br />a. To provide additional parking spaces. <br />b. To repair one or more sections of the Facilities. <br />c. To increase the number of spaces available for parking by acquisition or devotion of additional <br />land, redesign, restriping, or otherwise. <br />d. To decrease the number of spaces or close the Facilities for any purpose. <br />e. To convert all or part of the Facilities to another use. <br />Operator will work with Owner to accommodate these changes in its operation of the Facilities. <br />Operator will also update the general Operation and Maintenance Plan (Exhibit E) to accommodate <br />any permanent changes; the revised general Operation and Maintenance Plan will be subject to <br />written approval by Owner. <br />F. Parking Fees <br />The parking fees charged by Operator will be determined and regulated solely by Owner, with <br />recommendations from Operator. Operator will provide a Market Survey and Analysis of parking <br />rates at competing facilities to Owner for review on an annual basis throughout the Base Period and <br />any Option Periods. The analysis will include the daily and monthly fees charged at the competing <br />locations, as well as any recommended rate changes prescribed by Operator and the supporting <br />rationale for the recommended changes. Operator will collect parking fees in accordance with the <br />approved fee structure. Collection of parking fees not in conformance with the approved rates will <br />constitute a breach of contract and may result in immediate termination of the Agreement. <br />G. Hours of Operation <br />The Owner may revise the hours of operation from time to time. Unless otherwise notified, the hours <br />of operation will be as indicated in Exhibit D. <br />H. Staffing <br />1. Operator will provide sufficient and appropriate staffing to perform the Services in accordance <br />with the first-class standard required by this Agreement. <br />2. Upon commencement of the Agreement, Operator shall provide the Owner, for the Owner's <br />approval, a staffing plan for each Facility and for special events and valet assist as needed. The <br />staffing plan shall clearly define the number of proposed employees and corresponding work <br />schedules by Facility. <br />3. Operator's designated General Manager will maintain responsibility for oversight of the <br />operation, with no other duties outside of the operation, and will remain on -site, acting as the <br />single point of contact between Owner and Operator during the Term and any extensions <br />thereof. Operator will also provide Owner with pertinent contact information for a minimum of <br />one local staff member that will be available 24 hours per day, 7 days per week for emergency <br />and operational needs. <br />4. All on -site staff members will be trained in daily operations as well as in customer service. <br />Operator and its staff will conduct themselves in a helpful, courteous manner toward Owner and <br />its customers at all times. <br />5. Operator and its sub -contractors will comply with all Owner's standards and requirements for <br />employees, including the completion of standard background checks and motor vehicle checks <br />FT-W <br />