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DocuSign Envelope ID: FA12C758-3EF4-45F3-BODF-724674D71270
<br />Provide a detailed description of the products
<br />and services that you are offering in your
<br />proposal.
<br />Sourcewell's 50,000 members are made up of public sector agencies and not -for -profits with
<br />diverse needs and compliance requirements: classroom technology, public safety equipment,
<br />implementation services for secure infrastructure that stores public data, HIPAA, FERPA. CDW
<br />Government LLC (CDW•G) offers 100,000 products and has more than 1,000 services
<br />coworkers, with a deep bench of preferred partners available to meet Sourcewell members'
<br />(Members) diverse needs. As the market for IT continues to mature, our experience is that
<br />more and more customers are seeking integrated technology solutions. CDW•G delivers these
<br />solutions —with advice, support, ideas, technology and the experience of thousands of experts.
<br />So whether it's a quick pick off the shelf, or something a little more involved, our full solution
<br />capabilities range from discrete hardware and software products and services to complex
<br />technology implementations::
<br />Hardware. Cables, collaboration and IP telephony, computers (including notebooks,
<br />tablets, thin clients), data storage, monitors and projectors, networking products, power,
<br />cooling and racks, printers, scanners, and print supplies.
<br />Software. Backup/archive/storage, business, database and business intelligence,
<br />desktop/web publishing, management, operating systems, security, and virtualization.
<br />Solutions. Business intelligence, cloud solutions, data center, digital signage, document
<br />management, managed print services, mobility, networking, point of sale, security, 3D printing,
<br />total software management, unified communications.
<br />Services: o IT Consulting Services: Our consultants have years of experience in IT
<br />direction, process improvement, governance and technology for cloud, IT operations and
<br />business continuity as well as mergers and acquisitions. o Security Services: We prioritize
<br />security in everything we do, but we also specialize in security assessments and overhauls to
<br />safeguard one of your most precious assets — your data. o Networking Services: Our
<br />professional services team will assess the impact on your network bandwidth and recommend
<br />upgrades as needed o Cloud Services: Our IT consulting team can assess your needs and
<br />help you select the right SaaS or IaaS apps and cloud solutions for your business. o Data
<br />Center Services: Our engineers help you cut costs by replacing high -maintenance hardware
<br />with converged infrastructure and virtualized network and storage resources, on- premises or
<br />in the cloud. o Digital Workspace Services: Our team will help you optimize your network
<br />for mobile workspaces and collaboration while prioritizing efficiency and security.
<br />With over 1,000 original equipment manufacturers (OEMs), Members have the choice of the
<br />usual heavyweights such as HPI, Lenovo, Cisco, Microsoft, Acer, Dell EMC, HPE. We also
<br />offer hundreds of other vendors making very cool products and providing very specific
<br />services that may be the precise technology for a Member in, say, public safety, such as
<br />Getac's rugged laptops, or Havis' mounting solutions.
<br />But at CDW•G we know just offering solutions, services, and products doesn't answer the
<br />mail. A critical factor for Members in their procurement goals is the delivery and
<br />implementation of the solutions, services, and products to ensure their needs are met. As our
<br />company has amassed this impressive portfolio of solutions, products, and services, our
<br />leadership foresaw the potential hazards of onboarding newer to market OEMs for our
<br />customers and built uncompromising oversight into our process as a result. Sourcewell
<br />members benefit from the following steps CDW•G built into our procurement process to ensure
<br />risk management on the solutions, products, and services we deliver:
<br />- Requesting our OEM partners put in place supply chain risk management plans to
<br />control components sourcing and ensure that no gray market or counterfeit materials are
<br />incorporated into their products.
<br />- Vetting to ensure that only OEMs that produce genuine, quality equipment are added to
<br />CDW•G's manufacturer portfolio.
<br />Acquiring equipment only from manufacturer -authorized sources.
<br />Selling only equipment that we are authorized to sell.
<br />Maintaining redundancy in our manufacturer portfolio, such that if one manufacturer is
<br />having trouble with counterfeit parts being introduced to its supply chain, the customer has
<br />the option of purchasing an alternative manufacturer from CDWG.
<br />- Purchasing additional stock, when commercially reasonable, to provide customers access
<br />to replacement products should a recall be issued for products they have purchased.
<br />- Conducting quarterly business reviews with our major OEM partners where any
<br />counterfeit/gray market issues are addressed.
<br />City Council 7 — 24 12/6/2022
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