Agenda Packet_2023-05-16 - Laserfiche WebLink

Home Browse Search

4. Management Analyst (1 FTE): Click Here for City Job Description When assigned to the Rent Stabilization Division: Oversees and administers the Rental Registry, including processing and accepting the rental registry fee, maintaining the Rental Registry, and sending notices to landlords as needed. Oversees the enrollment of all properties in the City in the rental registry. Collects, enforces, accounts, budgets, allocates, expends and reports all rental registry fees for the entire operation of the Division. Works with landlords and tenants to submit required documentation and payment; verify coverage under the Program, and ensure rental unit data is always up to date (e.g., rent increases, vacancies, and notices). Monitors compliance and analyzes trends for rent -stabilized properties subject to the Ordinance. Collects information in the rental registry relating to rent increases, security deposits, vacancies, and vacancy reasons, to ensure tenants' rights are protected. Tracks rent stabilized rents and annual rent increases. Analyzes the length of tenancy and turnover rates in rent stabilized apartments to measure effects of rent stabilization and compare to market rate turnover rates. Leverages database as an enforcement mechanism of rent increases to ensure rent stabilization by informing landlords of improper rent increases beyond the lower of 3% or 80% of the Consumer Price Index in the Rent Registry and assists and coordinates with tenants to verify rent levels. Provides rental registry workshops; issues mailers to property owners and managers; sends e-mail blasts to e-mail subscribers. Develops video tutorials and responds to phone, e-mail and in -person interaction to provide support. Provides guidance and information in multiple languages. Provides paper registration forms to landlords who prefer not to submit information electronically. Informs landlords about the Rental Registry, educates them about their obligations, and provides technical assistance throughout the registration process. Reviews non -registered property owners and identifies property owners in violation. Mails and e-mails corrective action and notices of violation as needed. Receives and processes payments for Fair Return, Capital Improvement, and Tenant Petitions. Collects, enforces, accounts, budgets, allocates, expends and reports all petition payments for the entire operation of the Division. Notifies petitioners of the acceptance or denial of the petition based on payment. Provides efficient and effective customer service to process petitions submitted by landlords and mobilehome park owners. 5. Senior Office Assistant (1 FTE): Click Here for City Job Description When assigned to the Rent Stabilization Division: Responds to daily inquiries from landlords and tenants on their rights and responsibilities under the Ordinance, including phone calls, emails, and walk-ins. General inquiries are most often about the Ordinance and basic provisions such as evictions, allowable rent increases, and the petition process. Coordinates the spread of information about the Ordinance by maintaining all informational handouts in multiple languages and keeping the City's front -desk and webpage up to date with the most current public documents. Receives and responds to questions and concerns by tenants and landlords through phone calls, emails and in -person appointments. Maintains detailed records of public inquiries and complaints; provides additional information to tenants and landlords to meet 14 City Council Page 75 ofg3079 5/16/2023