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Tetra Tech understands that <br />the City is seeking to retain civil <br />engineering consulting firms on an <br />as -needed basis, to provide the <br />necessary engineering services <br />and to meet City standards. For <br />specialized work that requires <br />a subconsultant, the prime <br />consultant shall serve as an <br />administrative liaison between the <br />City and the subconsultant. <br />APPROACH <br />Tetra Tech has a strong history <br />of providing on -call engineering <br />services to the City of Santa Ana, <br />and our goal is to strengthen <br />this relationship through a <br />"teamworking and partnering" <br />approach. Our approach focuses <br />on open communication and <br />responsiveness while providing <br />fiscally responsible engineering services and <br />solutions to the City and community members of <br />Santa Ana. Tetra Tech has assembled a specialized <br />team of dedicated professionals and local experts to <br />best serve the City's complete engineering needs, <br />while providing comprehensive coverage, support, <br />and management of the City's various department <br />programs and tasks. <br />Our basic approach to engineering support services <br />will be to provide the City with an experienced, <br />knowledgeable and enthusiastic staff dedicated to <br />providing the level of service the City desires. Tetra <br />Tech is committing our top <br />project manager and most <br />experienced project engineers <br />to this contract to ensure that <br />this is accomplished. Our <br />team will be able to recognize <br />and anticipate problems and <br />be able to come to the City <br />with options and solutions in <br />a timely manner. Our core <br />principles establish how we <br />plan to partner with the City <br />to successfully complete your <br />projects: <br />Service: Tetra Tech puts its <br />clients first. We listen to and <br />better understand our clients' <br />needs and deliver cost- <br />effective solutions that meet <br />those needs. Our philosophy is <br />to "Do it Right." <br />Value: Tetra Tech takes on <br />our clients' problems as if they were our own. We <br />develop and implement real -world solutions that are <br />cost-effective, efficient, and practical. <br />Excellence: Tetra Tech brings superior technical <br />capability, disciplined project management, and <br />excellence in safety and quality to all of our work. <br />Opportunity: Our people are our number one <br />asset. Our workforce is diverse and includes leading <br />experts in our fields. Our entrepreneurial nature and <br />commitment to success provides challenges and <br />opportunities. <br />City of Santa Ana 0 <br />