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City of Santa Ana On -Call Engineering Services (RFP No. 23-030) documents are correctly completed. This same checking process will also be used to document actions taken for all comments made by City reviewers. Our QA/QC procedures will be based on CWE's QMP and the City's standards and preferences. To maintain consistency, all CWE team members will be required to comply with the QMP requirements in addition to their own established procedures. The written QMP will be project - specific and meet both City and CWE quality standards and procedures. As demonstrated in the reference projects provided with the RFP, CWE will incorporate the City's quality control procedures into the QMP including development of QA/QC checklists, discipline and interdisciplinary checks, and calculation checks. Incorporating City pm-Wdures into CWE's quality procedures results in a high -quality project that the City's Project Manager can easily review for compliance. The QMP will establish the necessary processes to accomplish the following: ➢ The project is undertaken in accordance with good engineering practices that address all requirements; ➢ The documents, maps, models, reports, calculations, and other deliverables submitted to the City are independently checked and back -checked; ➢ A Document Control System is developed and maintained; and ➢ Coordination is closely monitored. Kickoff Meeting The kickoff portion of the meeting is used to introduce City staff and consultant team members, and to "redefine" the project to ensure that everyone has the same understanding of what is to be achieved. During the meeting, those in attendance have the opportunity to introduce themselves, state their role in the project, identify their most important goal(s) on the project, and identify critical concerns or potential pitfalls. This meeting provides the project design team an opportunity to establish rapport between the team members and a unified approach to the project. We have found this process to be an effective method to ensure the consultant team members are in tune with the client's real needs and objectives, and to allow everyone to recognize the critical decisions and hurdles that will have to be addressed during the project. Project Scheduling The Project Manager for each Task Order will develop and use comprehensive project schedules to regularly monitor progress and upcoming work items. This has proven successful in keeping track of forthcoming critical issues and decisions. The Project Manager will keep the City apprised of planned work, project progress, and deliverables. The Project Manager will notify the City of any critical issues and changes in the anticipated project progress and delivery of key programs. Progress Meetings Progress meetings will be held at intervals deemed appropriate by the City to bring the City up to date on how the individual tasks are progressing as well as to discuss project concerns and the schedule. Agendas and meeting summaries will be provided for the meetings scheduled Cw® -13-