Item 24 - Temporary Employee Staffing Services

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b. Services Provided HB Staffing is highly qualified in providing Temporary Staffing Services and has ample experience with numerous cities, counties, districts, local authorities, and federal organizations. Our experience enables us to find and place qualified candidates quickly. We have the systems in place to have a candidate onsite in as little as 2-4 hours following the client's request. We have proven time and again that we can bring our recruiting methodology to markets where we have a limited candidate pool and supply a highly qualified group of candidates that exceed our client's expectations. HB Staffing trains temporary employees to be prepared for their assignments on Day 1. We ensure that our staff is educated on the City's procedures, fully prepped and trained to perform their assigned jobs, and professional in appearance. Interviewing and Selection In interviewing potential candidates, we understand that we need to find people who have both the hard and soft skills to perform the job successfully. We match hard skills with those technology/software skills that contribute to successful placements. Recruiting best practices today include anticipating the City's needs and executing a recruitment and candidate screening campaign from the beginning of the award to identify and onboard highly qualified candidates relevant to the City's requirements. Our process is to identify 3-7 plausible candidates for each position that we are given the privilege to fill. While only one will be hired, the resumes and contact information of the remaining prospects are added to the database as immediate consideration for future vacancies. Should the City face another vacancy, a potential back -fill becomes immediately available. Our sourcing and recruiting staff is highly skilled and experienced in identifying the key skill and experience components to select the most qualified employees that the City will require. Standardized Assessment Process HB Staffing uses a "Quantum Gut Evaluation Rubric" to assess a candidate's skills, aptitudes, mindset, and expertise. Our recruitment team builds a comprehensive and thorough Quantum Gut Rubric based on the details of the job description and the preferred skills and aptitudes of the hiring manager. We ask the same questions of each candidate to minimize bias in our interview process. Training and Support Services HB Staffing provides mandatory Sexual Harassment Prevention Training to every employee. HB Staffing temporary employees will be provided with customized training to best prepare them to report for work assignments at the City and be successful. Vetted HB Staffing temporary employees will participate in a mandatory orientation customized to the City's workplace culture. Sick Leave Policy and Costs HB Staffing follows the mandated minimum California State requirements for sick leave, and we also follow the sick leave policy per the County/City policies. Temporary workers earn sick pay hours at the rate of one hour per every 30 hours they work. Eligible sick leave is tracked, but we use a lump -sum system which means they receive the full hours once they reach eligibility. After 90 days of employment, workers become eligible to use the accrued sick leave hours and may use up to 24 hours of sick leave per calendar year. Temporary workers may carry over unused hours into the next year. All of this is at no cost to the client. Prepared on 4/19/2023 by HB Staffing for the City of Santa Ana Temporary Staffing Services - RFP #23-051 5 of 23