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Automated Parking Citation and Processing Services for the Police Department <br />February 15, 2022 <br />Page 2 <br />Based upon each respondent's proposal score, staff recommends entering into a three- <br />year agreement with Data Ticket Inc. with the option to extend the agreement for two <br />additional one-year terms. The Police Department will continue to issue parking citations <br />through hand-held automated units to maintain the current level of efficiency and reduced <br />cost associated with this technology. In addition, staff will work with Data Ticket to <br />establish a dedicated telephone line for Santa Ana residents, ensure that phone call wait <br />and hold times are mitigated, and establish a callback feature in English and Spanish. <br />The total not -to -exceed amount of $1,269,648 for Data Ticket Inc. comprises four <br />separate categories spanning three years. First category covers the base annual cost of <br />$227,688 for processing of all parking citations. The second category manages <br />overpayments to members of the public (estimated annual amount of $24,000). The third <br />category facilitates payments for the delinquency collections program (estimated annual <br />amount of $151,375). Lastly, the final category provides a five percent contingency <br />($20,153 annual amount). <br />ENVIRONMENTAL IMPACT <br />There is no environmental impact associated with this action. <br />FISCAL IMPACT <br />Funds in the amount of $1,269,648 are available in the Police Department's Traffic <br />Division, Contractual Services account and Parking Meter Fund (account no. 02718131 <br />62300) for the following fiscal years as follows: <br />Fiscal <br />Year <br />Traffic Division — Contract Services <br />01114405 62300 <br />CDA — Parking Meter Fund <br />02718131 62300 <br />Amount <br />FY 21-22 <br />$153,416 <br />$22,924 <br />$ 176,340 <br />FY 22-23 <br />$368,198 <br />$55,018 <br />$ 423,216 <br />FY 23-24 <br />$368,198 <br />$55,018 <br />$ 423,216 <br />FY 24-25 <br />$214,782 <br />$32,094 <br />$ 246,876 <br />Total <br />$1,269,648 <br />EXHIBIT(S) <br />1. Agreement with Data Ticket Inc. <br />Submitted By: David Valentin, Police Chief <br />Approved By: Kristine Ridge, City Manager <br />