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Management Representative is responsible for ensuring the selection of auditors and that their <br />conduct during audits ensures objectivity and impartiality of the audit process. Auditors do not <br />Audit their own work. <br />Only qualified personnel may perform internal auditing activities. These qualified personnel are <br />classified as Internal Auditors and have been trained. This training may be performed by a <br />certified lead auditor or by previously trained internal auditors. <br />In the case of a nonconformance (in either the quality management system and procedures, or the <br />performance and adherence to those systems and procedures), Management Representative, or <br />designee, will initiate a nonconformance and corrective or preventative action report in the <br />Corrective Action Request Log (QMSF-308). Department Managers/Foreman/Supervisors <br />responsible for the area audited ensures that the nonconformance are resolved in a timely manner <br />to eliminate detected problems and their causes through corrective or preventive actions. Follow- <br />up audits are used to verify the implementation and effectiveness of the corrective and preventive <br />actions. The verification results are recorded and reported to the appropriate personnel <br />9.3. Management Review <br />Top Management conducts a review of the quality management system through "Management <br />Review Meetings" a minimum of once a year according to Management Review Procedure <br />(QMSP-106). The following will be reviewed and documented: <br />Assess the suitability, adequacy, and effectiveness of the quality management system in <br />achieving the quality policy and quality objectives, in meeting customer needs, and in satisfying <br />the requirements of ISO 9001. <br />9 Evaluate opportunities for improvement and the need for changes to the quality management <br />system, including the quality policy and quality objectives, to improve effectiveness and to better <br />meet the needs and expectations of our customers. <br />• The results of the Management Review will be recorded on Management Review Meeting <br />Minutes Form (QMSF-302) along with any other supporting documents. <br />10. Improvement <br />10.1. Nonconformity and corrective action <br />Powers Bros. has established, implemented, and maintained the Corrective & Preventive Action <br />Procedure (QMSP-108) to clarify the company's policy toward nonconformities and corrective <br />actions. Corrective and Preventive Actions are recorded on Corrective Action Request Log <br />(QMSF-308) This document explains when a nonconformity occurs, including any arising from <br />complaints, Powers Bros. reactions includes but not limited to; <br />1. react to the nonconformity and, as applicable: <br />2. take action to control and correct it; <br />