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CITY OF SANTA ANA
<br />RFP No. 21-099 Downtown Unarmed Security Guard Services Page 7 of 39
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<br /> predominantly for security guards to patrol the area more efficiently and may be
<br />used to transport goods and/or people for urgent or sensitive matters in DTSA.
<br />G. Reports
<br />1) Submit activity reports from the prior security shift within six hours, in the
<br />method required, and on the forms required.
<br />2) Include any pertinent information or backup documentation with your reports.
<br />3) General: Report immediately, verbally and or in writing as soon as practically
<br />possible taking safety into consideration; especially concerning issues that may
<br />require immediate action to avoid potential escalation. If possible, take photos of
<br />the observation or interaction and attach to email, text, pictures, and written
<br />reports.
<br />4) Safety, Injury, or Damage: any impending, occurring, or potential hazards,
<br />incidents, or accidents that have harmed, are harming, or could likely harm
<br />persons, animals, plants, property, environment, or the like.
<br />5) Public Nuisances: any observations of any public nuisances.
<br />6) Business Interactions: any interactions with business owners and or persons.
<br />7) Work Performance Delays: anything that is or could potentially delay or prevent
<br />work from being performed within the designated times and locations.
<br />8) Follow up Activities: all action items from the above section, which may have
<br />been verbally reported, but a written report was not possible at the time; and all
<br />action items as required by City Representative.
<br />H. License and Permits
<br />1) Contractor and assigned personnel shall possess all licenses and permits
<br />required by the following entities: federal, state, county, city, and other
<br />necessary entities.
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<br />I. Provide Security Guards for as-needed assignments within 24 hours of notification from
<br />City Representative.
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<br />J. Legal & Best Practice Requirements
<br />1) Be self-informed, abide by, and comply with all, current and applicable, local,
<br />county, state, federal or other legal requirements and best practices at all times.
<br />2) Do not cause, allow to be caused, or permit the continuance of any violation of
<br />any legal requirements or best management practices.
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<br />3) Be responsible and bear all associated costs should any work be performed in
<br />contrary to any laws, ordinances, codes, rules, or regulations.
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<br />4) Must have a valid State of California, Bureau of Security and Investigative
<br />Services, Private Patrol Operator's license for the required work.
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<br />5) Contractor must provide everything necessary at company expense including,
<br />but not limited to all labor, supplies, tools, equipment, and the like required to
<br />perform and complete the required services.
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<br />6) Contractor must perform and comply with all work per these specifications,
<br />according to all applicable and acceptable industry standards, of the highest
<br />quality commensurate with the required service.
<br />EXHIBIT 1
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